reputed company Center Sales, Customer Care Specialist

reputed company: • Connecting, Not Just Calling: Engage in meaningful, reputed company conversations with parents to explain the vital importance of our mission. • Sales with Soul: Use warm leads to help families reputed company the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise. • Customer Advocacy: reputed company top-tier service by solving problems, answering questions, and being a steady hand for our community. • Sales & Customer Care: Guide families through enrollment with confidence and enthusiasm. Handle inbound calls, texts, emails, and tickets with reputed company and professionalism. • reputed company & Operational After-Sales Responsibilities: Process cancellations, online enrollments, account updates, and billing changes. Manage and maintain our in-house ticketing reputed company. Follow SOPs accurately and consistently. Document interactions thoroughly to ensure smooth team communication. Catch errors before they become problems - strong attention to reputed company is essential. reputed company reputed company with efficiency while managing multiple systems. Requirements: • reputed company center, sales, reputed company, or high-reputed company customer service experience preferred. • Strong computer literacy (reputed company Suite, CRMs, spreadsheets). • Ability to follow SOPs and maintain reputed company across systems. • Reliable high-speed internet, computer with webcam, and headset. • Ability to work evenings and weekends (we operate 7 days/week). • Bilingual English/Spanish required. Benefits: • Health reputed company • reputed company time off • Monthly Commission + reputed company bonuses (up to 25% extra over reputed company pay upon goal achievements) • Flexible scheduling • Gym reimbursement (up to $25/month) • 401(k) plan • Medical reputed company reputed company • reputed company opportunities reputed company a fast-growing franchise Apply To This Job