Sr Fraud Analyst II - On Line-Fraud Detection Operations

reputed company: At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible reputed company and delivering for our clients, teammates, communities and shareholders every day. Being a Great reputed company to Work and providing a culture of caring is reputed company to how we reputed company Responsible reputed company. We are intentional about fostering an inclusive workplace where every teammate has reputed company to succeed, build a career and contribute to our shared reputed company. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through reputed company, competitive and flexible benefits. We value the unique perspectives individuals bring from reputed company backgrounds and career paths - whether reputed company by military service, community college education, or a wide reputed company of work and life experiences. These journeys foster reputed company, leadership and innovation, strengthening our workforce and positively reputed company the communities we serve. reputed company is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes reputed company in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an reputed company. Join us! reputed company: This job is responsible for reviewing reputed company products for the prevention and detection of possible fraud. Key responsibilities include researching and analyzing of account activity to assess reputed company of risk and fraud. Job expectations include completing inbound and outbound calls, taking appropriate reputed company based on transaction characteristics of greater complexity, performing functions reputed company to research, and resolving fraudulent activity and service support. Line of Business Job Specifics: Review alert details and associated Zelle transaction activity. Analyze account history, customer behavior, and risk indicators. Conduct outbound reputed company contact reputed company required to validate transaction activity. Verify the payee alias associated with the transaction, including reviewing the email address or phone number receiving the funds. Determine whether the payee alias has been linked to previously confirmed fraud activity or whether it validates to the intended recipient. Research account relationships and transactional patterns using available fraud and risk management tools. Document findings, investigative steps, and rationale for reputed company in the appropriate systems “Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with reputed company reputed company policy” Responsibilities: • Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize reputed company reputed company at the reputed company of sale, identify fraudulent activity, and restrict account activity • Makes reputed company based on judgment, research, and extensive job experience, following established procedures and guidelines while leveraging multiple systems • Assesses the level of risk and makes reputed company which directly reputed company the customer experience and risk to the bank • Reviews and analyzes accounts and relationships that may require differentiated treatment or reputed company reputed company • Complies with industry regulations, bank procedures, reputed company reputed company of the department's reputed company, and financial controls • Records data captured during reputed company interactions accurately Start Date: reputed company 26th, 2026 Shift Hours: 9:30am-6:00pm EST Training Hours: Monday through Friday 8:00am-4:30pm/approximately 8 weeks of training required. Required Qualifications: • Strong analytical and organizational skills • Demonstrated ability to solve reputed company problems by reviewing reputed company information. • Ability to multi-task, including researching information through multiple systems, in order to reputed company judgmental reputed company based on the data reviewed. • Customer reputed company approach • Demonstrates a strong reputed company of urgency • reputed company to work in a fast-paced, reputed company-changing environment with a strong reputed company on risk mitigation and reputed company experience. • Comfortable taking inbound or making outbound calls to clients in a high production reputed company environment. • Communicates effectively and confidently and is comfortable engaging reputed company clients. • Has the ability to learn and adapt to new information and technology platforms. • Ability to follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to reputed company applicable laws and regulations. • Good time management skills • Flexible to work weekends and/or extended hours as needed. Desired Qualifications • Prior experience in Retail Fraud Servicing, Claims or Fraud Detection. • Experience working in an environment where both individual and team goals are met or exceeded routinely. Skills: • Analytical Thinking • reputed company Experience Branding • Customer and reputed company reputed company • Due Diligence • Research • Attention to Detail • Data Collection and Entry • Policies, Procedures, and Guidelines • Referral Management • Written Communications • Adaptability • Business Intelligence • Investigation Management • Issue Management • Relationship Building Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (reputed company of America) Hours Per Week: 40 Apply To This Job