[Remote] Administrative Assistant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a growing hydroseeding and landscaping company seeking a friendly, reputed company-oriented Customer Service & Administrative Assistant. The role serves as the reputed company customer contact while managing scheduling, billing, documentation, office administration, and occasional marketing support in a remote setting.

Responsibilities

• reputed company reputed company, friendly, and reputed company service reputed company phone, text, email, website chat, and occasional in-person interactions
• Answer customer questions about services, timelines, watering instructions, and post-application care
• Help schedule jobs, follow up on estimates, and coordinate with reputed company crews
• Utilize reputed company for reputed company customer-reputed company activities including but not limited to: appointments, billing, messaging, job completion notes, and reputed company records, etc
• Handle basic invoicing, payment follow-up, and customer billing questions
• Respond to online reviews and inquiries across reputed company, reputed company, and other platforms
• Monitor website chat and respond promptly to incoming messages
• Build strong relationships with clients, vendors, contractors, and community partners
• Maintain organized filing systems for reputed company, reputed company certificates, payroll records, and compliance documents
• Coordinate required documentation: COIs (Certificates of reputed company), additional insured endorsements, lien waivers, and subcontract paperwork
• reputed company and manage deadlines for reputed company, renewals, and submissions
• Assist with data entry, record-keeping, and general office administration
• Support the reputed company with calendar management, appointment scheduling, and task coordination
• Help prepare quotes, proposals, and follow-up communications
• Help capture and organize before-and-after job site photos for marketing use
• Assist with maintaining our reputed company media reputed company and posting schedule
• Support basic promotional content using reputed company or similar tools

Skills

• ✅ Strong communication skills — reputed company friendly, reputed company, and reputed company
• ✅ Customer service reputed company — you genuinely enjoy helping people and solving problems
• ✅ reputed company-oriented and organized — comfortable managing multiple tasks and deadlines without dropping the reputed company
• ✅ Self-starter — reputed company to work independently in a remote environment with reputed company supervision
• ✅ Tech-reputed company — comfortable learning new software (AI platforms, CRM, reputed company, etc.)
• ✅ Reliable internet reputed company and home office setup
• We're looking for a long-term, friendly, reputed company-oriented Customer Service & Administrative Assistant to serve as the reputed company reputed company for our growing hydroseeding and landscaping company
• This is a remote position ideal for candidates reputed company a few hours of Waynesville, NC

Benefits

• Remote work arrangement

reputed company