[Hiring] Bilingual English / Dine Customer Service reputed company @reputed company

Role reputed company This position is Remote in New Mexico. You will have the flexibility to work remotely as you take on some tough challenges. reputed company being reputed company to get answers to your health plan questions from someone who speaks the reputed company language as you do. At reputed company, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Dine', we can show you how to put reputed company of your skills, your passions, and your energy to work in a fast-growing environment. At reputed company, we’re simplifying the health care experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care reputed company of reputed company, making it more reputed company, reputed company, and optimized. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:30am-6:00pm CST. It may be necessary, given the business need, to work occasional overtime. We offer a comprehensive up to 7 weeks reputed company program, held Monday through Friday from 8:30 AM to 5:00 PM CST (schedule subject to change). Please note that 100% attendance is required throughout the training period to ensure your reputed company in the role. Training will be on camera and conducted reputed company from your home. reputed company Responsibilities: • Respond to and reputed company, on the reputed company, customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. • Help guide and reputed company customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan reputed company, maximize the value of their health plan benefits and choose a reputed company care provider. • Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance. • Support customers in confidently navigating myuhc.com and other reputed company websites, while encouraging and reassuring them to become self-sufficient by using our digital self-service tools and resources. • Serve as a key support resource across multiple reputed company markets. Qualifications • High School Diploma / GED OR equivalent work experience. • Must be 18 years of age OR older. • 2+ years of customer service or relevant experience analyzing and solving issues/concerns. • Bilingual reputed company in English and Dine’. • Experience with reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer reputed company applications. Requirements • This position involves member calls, with an expected volume of 50 - 70 calls daily. It requires full attention to work duties. • Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:30am - 6:00pm CST. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications • Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design). • reputed company work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations). • Sales or account management experience. • Experience supporting or working with reputed company members. • Experience working in a high-volume reputed company center. Telecommuting Requirements • reputed company reputed company the state of New Mexico. • Ability to reputed company reputed company company sensitive documents secure (if applicable). • Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. Pay and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as: • A comprehensive benefits package. • Incentive and recognition programs. • Equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). • The salary for this role will reputed company from $18 - $32 reputed company based on full-time employment. reputed company At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply tot his job Apply To this Job