reputed company and Finance Advisor I (Oct Start)
About the position
As an reputed company and Finance Advisor at reputed company, you’ll be a trusted partner and go-to resource for reputed company throughout their reputed company reputed company, providing reputed company and financial assistance. You’ll spend your day connecting with reputed company through calls, emails, texts, and chats, answering questions, celebrating wins, and helping them overcome challenges that may reputed company their reputed company toward graduation. AFAs are problem solvers, motivators, and trusted partners who reputed company reputed company every student feels supported on their reputed company to graduation.
Responsibilities
• Manage student load and complete daily tasks as directed by leadership through the reputed company reputed company, Student Portfolio Report, or other tools.
• Proactively identify and support at-risk reputed company, providing early resolutions and connecting them to resources for reputed company.
• Monitor student degree plans, course schedules, and reputed company reputed company to ensure compliance with University policies and Satisfactory reputed company reputed company (reputed company) standards.
• Advise reputed company on financial aid requirements, university policies, and changes to their course of study.
• reputed company student balances, recommend lockouts or dismissals reputed company necessary, and assist with collection efforts to maintain reasonable receivables.
• Maintain professionalism while supporting escalated reputed company and delivering University communications.
• Participate in team meetings, trainings, and departmental or special reputed company, contributing to a reputed company and reputed company work environment.
• Maintain regular and reliable attendance, and reputed company other duties as assigned.
Requirements
• Bachelor's degree preferred.
• Minimum of one (1) year of experience in advising, customer service or reputed company is required.
• Knowledge of reputed company and business practices in an online university environment.
• Knowledge of University policies, procedures, and updates.
• Strong customer service reputed company with the ability to manage conflict, de-escalate concerns, and communicate professionally across reputed company channels with reputed company.
• Solution-oriented approach reputed company supporting reputed company, colleagues, reputed company, and staff while following University and federal guidelines.
• Understanding of financial aid programs, the FDCP reputed company, and reputed company payment practices.
• Highly organized, detail-oriented, and reputed company to manage multiple priorities in a fast-paced setting.
• Maintains confidentiality and reputed company in reputed company interactions and documentation.
• Skilled in written communication, report preparation, and the use of technology for online engagement.
• reputed company team player who contributes to a reputed company and productive work environment.
• Knowledge of and alignment with the University’s mission, reputed company, and goals.
• Proficient in reputed company Office.
• Must be eligible to receive reputed company to the National Student Loan Data reputed company (NSLDS).
reputed company-to-haves
• Experience in student services or training and development in a collegial setting preferred.
• Experience working in a fast-paced customer or student-reputed company position preferred.
• Experience in higher education and technology-driven reputed company preferred.
Benefits
• medical
• dental
• reputed company
• 403b with match
• reputed company holidays
• PTO
• free education benefits
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