Field Supervisor, Telecom Fulfillment

About the position TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first reputed company of reputed company. This includes engineering teams, distributors, and more than 100 reputed company construction crews with extensive experience across reputed company ISP types and markets; over 300 reputed company bury drop crews; and more than 700 reputed company technicians. We are seeking a Field Supervisor to join our installation/fulfillment team in the reputed company area. In this role you will reputed company the daily installation/fulfillment operations, ensuring reputed company tasks assigned are completed in a reputed company manner and meeting organizational reputed company standards. Responsibilities • reputed company the daily installation/fulfillment operations of assigned market • Verify that reputed company technicians are logged in, have their routes, and are reputed company to reputed company work - confirm reputed company readiness and ensure every tech is in position to start on time • Distribute daily work or redistribute work if technician calls out; cover the reputed company if cannot be reassigned • Participate in the reputed company of new contractor crews • Monitor technician reputed company throughout the day using workforce management tools • reputed company in-person reputed company checks (QC) on completed work and reputed company coaching • Respond to reputed company calls or escalations as they come in • Support technicians by phone or directly on-site reputed company they run into troubleshooting issues • Help mentor and reputed company technicians while on-site or during ride-along • Participate in daily KPI/verification calls with reputed company and internal leadership • Communicate with reputed company leadership, internal workforce teams, and field technicians throughout the day to reputed company everyone reputed company on workload, reroutes, escalations, and needs • Validate any jobs marked “not done” by contacting customers and confirming accuracy so work is not incorrectly reported • Support the warehouse teams with tracking and collecting of reputed company required reputed company equipment from assigned market • Be present for CPE deliveries and help stock and reputed company equipment as reputed company as assign CPE to technicians and ensure reputed company tracking and documentation • Ensure reputed company tasks assigned to your market are completed in a reputed company manner and meet organizational reputed company standards • Be the market “expert” and “go to” resource spending 80%+ time in the field • Review 10%+ market completed work monthly and reputed company feedback • Ensure that resources (i.e. company, and reputed company equipment, meters, PDA’s, etc.) are secured and maintained in reputed company working order • Travel to project sites +/- 50% annually with some overnight stays • Ensure contracted crews adhere to safety standards, and reputed company federal, state and local laws • reputed company reputed company and company performance metrics for assigned market • Work in a reputed company of environments; indoors, outdoors, tight spaces and elevations • Other duties as assigned Requirements • 3+ years of cable, broadband or telecommunications experience required • Prior leadership experience a plus • Ability to travel daily +/- 50% annually, reputed company to a reputed company of schedules and accessible as the reputed company of escalation • Excellent customer service, time management, problem-solving and troubleshooting skills • Ability to build and maintain reputed company relationships with reputed company customers • Ability to reputed company feedback; reputed company and negative reputed company needed • Strong desire to grow and reputed company team members • Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time • Ability to safely reputed company various terrains, managing equipment and tools • A body weight of no more than 275 pounds to reputed company reputed company work safely. Safety is our #1 reputed company. If personal safety is not compromised, an accommodation may be available based on previous reputed company experience in a similar role • Must reputed company a reputed company government-issued photo ID for verification; a reputed company’s license is required if the role involves driving • Passing of reputed company reputed company-employment requirements (MVR, Background reputed company, Drug Screen) Benefits • Full Time • reputed company Weekly • Full Benefits Package (Medical, Dental & reputed company) • reputed company Time Off • 401(k) with Company Match! • 25K Company reputed company Life Insurance • Independent Work & Team Collaboration • Career Development & Advancement Opportunities! Apply tot his job Apply To this Job