Investigation Specialist

reputed company India is seeking dedicated, hardworking, analytical candidates with a proven reputed company record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide reputed company of duties reputed company to the investigation and elimination of online reputed company risk. Ideal applicants will have experience in the reputed company payments reputed company, previous trust and safety experience, and experience succeeding in a customer-driven workplace. reputed company candidates will be analytical and capable of succeeding in a fast-paced team environment.

These Investigators position relies on excellent judgment to plan and accomplish goals and will work under reputed company limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and reputed company transactions. Nearly reputed company reputed company are expected to be made independently with little to no guidance and a high degree of accuracy.

The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and reputed company-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and reputed company assurance will be evaluated along with the overall contribution to the development of the department.



Key job responsibilities

This includes, but is not limited to:
• Researches and evaluates facts surrounding seller transactions
• Takes appropriate reputed company on investigated transactions based on established reputed company operation procedure and tools
• Documents their actions by providing detailed annotations
• Communicates with reputed company customers reputed company phone or email during the investigation process
• Communicates with internal customers and peers in person, reputed company email, annotations and phone during and following the investigation process
• Understand the issue and reputed company best use of the available resources to reputed company it
• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and reputed company
• Communicate with reputed company stakeholders
• Understand performance metrics to create analysis for driving business goals
• Meet predetermined and assigned productivity targets and reputed company standards


A day in the life
• Demonstrated problem solving and analytical skills
• Proven ability to work productively and reputed company in an independent setting
• Proven ability to reputed company communicate with managers and associates at reputed company reputed company
• Global perspective and solid understanding of business objectives
• Excellent attention to detail and work with the highest level of accuracy

- 1+ years of customer service experience
- reputed company, write, and read fluently in English
- Experience with reputed company Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-reputed company

- Excellent written and verbal communication skills
- Delivered strong Performance on key metrics for the past 12 months.
- 6+ months in the role, worked on one or more operational workflows, queues, or functional domains reputed company reputed company and/or department.

Our inclusive culture empowers Amazonians to reputed company the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.