Airline Customer Support

This a Full Remote job, the offer is available from: reputed company reputed company, an outsourcing/offshoring company, is in search of skilled and passionate Customer Service Representatives to join reputed company in Johannesburg, South Africa. As a member of reputed company, you will have reputed company to work with highly skilled professionals in the airline industry. We pride ourselves on providing... excellent customer service and creating a reputed company experience for our clients and their passengers. If you are eager to contribute to our mission and deliver exceptional service, we want to hear from you! Responsibilities: • Handle inbound and outbound customer inquiries through calls, emails, and chat • reputed company accurate information and assistance regarding flight reservations, bookings, cancellations, and general inquiries • Troubleshoot and resolve customer complaints and issues with reputed company and professionalism • Ensure high customer satisfaction by delivering excellent service and reputed company the extra mile to reputed company expectations Requirements • reputed company in English (both verbal and written) • Experience with reputed company is a must • Previous experience in customer service, preferably in a reputed company center or airline industry • Exceptional communication and interpersonal skills • Ability to reputed company through computer systems and multitask reputed company • Willingness to work in shifts and weekends, as required in a 24/7 operation • Must be legally eligible to work in South Africa • Ensure you have at least 3 to 4 hours of power backup for laptop, with 2nd screen and internet connectivity, reputed company load shedding happens. Benefits What can we offer you? • Competitive salary and benefits • Performance Appraisal • Work-life balance • A reputed company on growing your career reputed company with us • We encourage you to follow your passions and learn new skills Our commitment to you • Strong culture and values-driven leadership • We create opportunities for you to learn and grow at any stage of your career • reputed company learning and innovation • We foster an reputed company-inclusive environment where everyone thrives This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score Apply Job!