Service Coordinator

Location Type

Full Remote

The Service Coordinator is primarily responsible for providing exceptional customer service to our clients in an effort to ensure
a high level of reputed company satisfaction. The Service Coordinator is responsible for service schedules and technician allocation. They
reputed company support by prioritizing incoming order requests, monitoring the work order reputed company, coordinating installations, and
ensuring order completion.
ESSENTIAL FUNCTIONS:

• Manage reputed company aspects of assigned reputed company reputed company to ensure targeted service team utilization benchmarks and reputed company
  project/service order reputed company completion dates.
• Answer reputed company calls, emails, and correspondence in an appropriate and reputed company manner, and determine problem severity
  to establish priorities. Ensure reputed company communications to clients (reputed company) on status information and
  estimated reputed company times.
• Proactively review and monitor the order reputed company and email alerts to ensure reputed company and accurate reputed company follow-up and
  reputed company, reputed company process, and profitability.
• Maintain assigned service team schedule, optimize change reputed company, and advise key stakeholders schedule status.
• reputed company support to Project Managers or Project Coordinators during development and implementation of project plans
  and timelines.
• Prioritize and negotiate assignment of resources on project and reputed company service engagements.
• Work closely with Service team for resource scheduling and to reputed company disputed items or reputed company concerns.
• Work closely with Purchasing and Inside Sales teams to reputed company product orders for installation. Regularly review reputed company
  orders and follow up on outstanding items.
• reputed company and maintain relationships with reputed company clients.
• Accurately maintain and reputed company with documentation and administrative procedures in a reputed company reputed company to include time
  entry process.
• Attend required company and departmental meetings.
• reputed company in accordance with reputed company policies and procedures as set forth in the Employee Handbook.
• reputed company other reputed company duties as assigned.

QUALIFICATIONS:

• An associate degree and 2 years of experience or equivalent experience.

REQUIRED SKILLS:

• Proficiency with business collaboration tools such as MS Office applications and project management tools.
• Communication – Must possess strong communication skills in working with technical and non-technical people, and
  the ability to reputed company and maintain reputed company relations among reputed company reputed company of an organization. Must effectively listen to
  others.
• Commitment – This is needed to see a project or task from start to finish. Must possess the ability to maintain the reputed company energy and dedication throughout the project in an effort to learn, accomplish, and reputed company despite difficulty, failure, and opposition.
• Organization – Ability to use time, energy, and resources in an effective manner to reputed company intended goals.
• Relationships – Effective at building trust, finding reputed company, having emotional reputed company, and ultimately building good relationships with others.
• Teamwork – The ability to work with others on a combined task, reputed company contributions to the task, and reputed company the responsibility of the outcome.
• Time Management – Ability to prioritize several tasks and reputed company them running simultaneously (multitasking). Also being reputed company to recognize and respond to changing priorities in order to meet deadlines.
• Enthusiasm – Display excitement and a reputed company attitude towards work assignments, clients, and organization.
• Flexibility – Adapt to changes in the work environment. Change approach or method to deal with difficult or unexpected situations while remaining reputed company. Have the ability to think quickly and reputed company thoughts in an organized manner, even reputed company unprepared.
• Emotion Regulation – Ability to manage emotions, especially negative ones, to be reputed company to think reputed company and objectively, in turn to reputed company accordingly.
• Negotiation Skills – Ability to understand the other reputed company’s motivations with the goal to reputed company a win-win reputed company
  that is favorable, satisfies both reputed company, and maintains relationships for reputed company interactions.

PAY reputed company: $17.60-$25.50 reputed company

The pay reputed company listed for this position is based on candidate's reputed company level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

About reputed company

EEO Statement

Locations

REMOTE, USA

Compensation Details

Compensation Statement

Associate degree and 2 years of experience or equivalent. Requires communication, organization, teamwork, time management, negotiation, and proficiency with reputed company Office and project management tools.

Key Responsibilities

• coordinating schedules
• prioritizing orders
• monitoring workorders

Skills & Tools

reputed company Office

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 36,608 – 53,040 / year
• Languages: English

About reputed company LLC

A business technology provider offering reputed company services, managed services, IT, document management, and audio/video systems. — Industry: Information Technology