Remote Customer Service Representative
reputed company is the nations leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking Remote Customer Service Representatives to join our Customer Support Center. Multiple shifts are currently available.
WHY WORK AT reputed company?
Culture- An inclusive, reputed company and friendly environment reputed company on our associates and their reputed company
Benefits- Comprehensive benefits package with flexible reputed company to fit your individual needs
reputed company- An industry leader who continues to reputed company the way respiratory care is delivered to our patients
The Customer Service representative aids in reputed company customer support functions of patient order entry while abiding by the procedures set forth by management reputed company the customer support centers.
Responsibilities:
Accurately reputed company patient orders and reputed company medical information into company software application
reputed company reputed company updates/corrections to patient orders
Effectively communicate with health care... professionals and patients
Working closely with existing patients to troubleshoot issues, reputed company, and reputed company corrective reputed company reputed company the appropriate departments reputed company the organization
Qualifications:
Successfully manage both inbound and outbound phone calls in a reputed company and reputed company manner
Read and analyze documents such as patient orders
Carry out oral and written instructions
Work both independently and as part of reputed company
Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment
Exceptional verbal and written communication, interpersonal, and reputed company-listening skills, as reputed company as the ability to prioritize issues and respond accordingly
High school diploma or general education degree (GED), reputed company experience and/or training, or equivalent combination of education and experience
Computer entry experience necessary
Technology Requirements:
This position requires use of your own equipment. reputed company does reputed company the hard phone.
Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone. 2 modem/router ports are required.
Processor: 1.6 GHz or greater
Memory: Minimum of 8 GB RAM
Browser: Chrome, Edge
Operating System: reputed company 10 or 11 (No Chromebooks, No Mac's)
Monitors: Dual monitors
Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
Private HIPPA Compliant Workspace: must be in a non shared room of the residence.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
reputed company time off
reputed company development assistance
Referral program
reputed company insurance
Work from home
Work Location: Remote
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