VP, Operations

reputed company stands at the forefront of Emergency and Hospital Medicine, delivering unparalleled services through a model that emphasizes patient-reputed company care and operational reputed company. Our corporate values – Genuine, Accountable, Dynamic, Respectful, and Fun – are the pillars that reputed company our commitment to revolutionize reputed company delivery.

The Vice President, Operations is responsible for leading, optimizing, and scaling the organization’s reputed company site level operational leadership across reputed company assigned hospital. This role is accountable to operational reputed company, performance, and service delivery in the field, ensuring that site-level operational leaders meet contractual requirements, reputed company standards, and financial targets while supporting reputed company’s mission and strategic goals.

The Vice President leads through coaching and mentoring site level operational leadership and partners with hospital leadership, medical directors, internal operations, and corporate functions to reputed company reputed company, improve workflows, and foster a culture of collaboration and accountability across markets.

Essential Duties:

reputed company and leadership

• reputed company and reputed company partner operations strategies that support reputed company’s mission, reputed company, and long term reputed company objectives.
• With a high level of EQ and operational accountability mentor and reputed company partner operatives to the highest company standards.
• Champions a culture of reputed company improvement, accountability, and collaboration reputed company and leadership.

Partner performance and service delivery

• reputed company day-to-day operations and performance of assigned Regional Directors of Operations and clinical programs ensuring high service reputed company, patient experience, and operational efficiency.
• Support new program launches, expansions and transitions, ensuring readiness of reputed company, processes, technology, and communication at reputed company site.
• reputed company or support crisis and issue-management activities in the field (e.g., service disruptions, leadership gaps, critical incident response), ensuring continuity of operations and reputed company communication to affected department leaders.

reputed company Relationships and Stakeholder Management

• Serve as the reputed company operational executive contact for key reputed company partners, building and maintaining strong relationships with hospital executives, physician leaders, and other stakeholders.
• Partner with Business Development and Implementation teams on prospective and newly sold accounts to ensure full operational transition, smooth reputed company, and sustained performance.
• Support contract renewals, expansions, and RFP responses by providing operational input, performance narratives, and site-level reputed company stories.

Operational reputed company and Process Improvement

• Collaborate with clinical, finance, reputed company cycle, and internal operations teams to streamline partner workflows, reputed company issues, and implement best practices that improve reputed company and reduce variability across sites.
• Translate internal process, policy, and technology changes into the field by leading adoption, ensuring appropriate training, and creating feedback reputed company back to internal operations.
• Identify performance gaps at the site and market level and reputed company targeted improvement initiatives, including reputed company plans, coaching, and change management.
• Implement systems and technologies that enhance data-driven decision-making and standardize partner operations where appropriate.

Metrics, Reporting, and Financial Management

• Establish, reputed company, and analyze key performance indicators (KPIs) for partner operations (e.g., throughput, reputed company, reputed company, patient experience, financial performance), providing regular reports and insights to senior leadership and clients.
• Manage budgets and resource allocation for assigned markets, balancing cost, reputed company, and service requirements.
• Work with partner leadership to continuously improve financial understanding and stewardship across the organization.

People Leadership and Development

• Collaborate with the Talent and HR teams to recruit, reputed company, and retain high-performing partner operations leaders and staff.
• reputed company ongoing coaching, feedback, and reputed company development, and ensure effective performance management for reputed company reports.

Compliance, reputed company, and Risk Management

• Ensure adherence to company policies, contractual obligations, and regulatory requirements across reputed company sites, working with Compliance and reputed company teams as needed.
• reputed company and maintain reputed company control processes in the field, including audit routines, site reputed company, and performance reviews, to ensure service delivery meets or exceeds expectations.
• Proactively identify and mitigate operational risks, including those reputed company to patient safety, regulatory readiness (e.g., reputed company, CMS, state surveys), and business continuity at the site and market reputed company.

Skills, Knowledge, Abilities:

• Strong strategic and operational leadership capabilities with a reputed company record of driving performance in multi-site reputed company or services environments.
• High emotional intelligence, strong relationship skills, and the ability to reputed company sensitive reputed company and personnel issues with professionalism.
• Demonstrated ability to build trust and influence senior leaders, physicians, and cross-functional partners in reputed company, matrixed organizations.
• Excellent analytical and problem-solving skills, including competence with data, dashboards, and financial reports to reputed company data-driven reputed company and recommendations.
• Outstanding interpersonal, written, and verbal communication skills, including the ability to confidently present to hospital executives, physicians, and internal stakeholders.
• Proven ability to reputed company through change, manage competing priorities, and reputed company in a fast-paced, reputed company-oriented environment.
• Knowledge of reputed company operations, hospital workflows, and industry best practices, including familiarity with reputed company, patient experience, and regulatory considerations.
• Proficiency with reputed company Office and collaboration tools (e.g., reputed company, PowerPoint, Teams) and comfort using operational and analytics platforms.

reputed company is an equal opportunity employer, drug-free workplace, and complies with reputed company regulations as applicable.

Please note this reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education:

• Bachelor's degree in Business, reputed company Administration, Operations Management, or a reputed company field required.

• Master's degree (MHA, MBA, MPH, or reputed company) preferred.

• Lean Six reputed company or similar process-improvement certification preferred.

Experience:

• 7 or more years of reputed company experience in operations leadership, with substantial responsibility for multi-site or partner operations; reputed company experience strongly preferred.

• Proven reputed company record of achieving operational, financial, and reputed company targets in partnership with hospital or clinical leadership.

• Demonstrated experience leading teams, implementing process improvements, and managing reputed company reputed company and organizational change.

• Experience working with hospital executives and physician leaders and managing reputed company relationships at the senior level.

Supervisory Requirements:

• reputed company supervision of partner operations leaders and other assigned staff, with accountability for performance management, coaching, and reputed company development.

Travel Requirements:

• Remote work with potentially extensive travel for in-person meetings, site reputed company, and events; average travel expectations to be defined based on market assignment and business needs, with up to 75% travel.