Seasonal Customer Service Representative

Rigdon is seeking a dedicated and motivated individual to join our team as a Customer Support Representative. As the front-line ambassador of our business, you'll play a pivotal role in providing exceptional customer service to our clients across Missouri, Kansas, Colorado, Texas, and Arkansas. Location: Remote... Responsibilities: • Handle incoming calls, addressing inquiries, and responding to email requests promptly and professionally. • Schedule service appointments, prepare estimates, and process client payments. • Collaborate with team members to ensure effective customer issue resolution. • Track and report client communications and activity. • Transition quickly between answering calls or making calls to average of 8-10 calls per hour each day. • Manage priorities, multi-task efficiently, and maintain excellent attention to detail. • Other duties as assigned. Requirements: • Previous work-from-home experience, preferred. • Minimum typing speed of 50 words per minute (wpm). • At least 3 years of customer service and/or call center experience or scheduling experience. • Proficiency in Microsoft Office applications. • Strong internet connectivity and a dedicated home office space, free from distractions. • Comfortable in a dynamic, high-call volume environment. • Excellent communication skills, both written and verbal. • Ability to work 40 hours per week between 8:00am - 6:00pm (Central time), Monday to Friday. • Availability for one Saturday shift per month 8:00am - 3:00pm (Central time). • An up to date and fast laptop or desktop computer and extremely fast and reliable internet access. • Rigdon will provide the required phone equipment. • This is a seasonal position with the possibility to become permanent. Join our team and become the voice of Rigdon to our valued clients. If you are detail-oriented, customer-focused, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our customers while enjoying working from home. Apply now to be a part of the Rigdon team Apply Job!