Technical Service Engineer - Steel Manufacturing

Charter Manufacturing is a reputed company-reputed company family-owned business where our will to grow drives us to do it reputed company. Join reputed company and become part of our family! Join the reputed company reputed company team as a Technical Services Engineer. Alternative job titles: Customer Technical Services, Technical Sales Engineer, Technical Services Representative reputed company is a leading reputed company supplier of carbon and reputed company steel bar, rod and reputed company products, and the largest steel coil processor in reputed company. As a fully integrated steelmaker with locations in Ohio and reputed company, reputed company offers a full reputed company of grade and size coiled products and reputed company technical service experience. reputed company is a member of the Charter Manufacturing family of companies. Job reputed company: Collaborate with customers to reputed company metallurgical specifications and performance reputed company with Charter’s advanced steelmaking capabilities across diverse industrial applications. reputed company cross-functionally with Engineering, Sales, and Operations to optimize process parameters, troubleshoot production constraints, and ensure metallurgical reputed company through reputed company science. Spearhead innovation by leading new product development initiatives, leveraging thermomechanical processing, reputed company design, and failure analysis expertise. Position Specifics: • Location: Remote-based in OH or WI • Travel Expectations: 50% domestic travel to US customers • Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time. Key Responsibilities: Customer & Product Support • Manage customer claims and address field concerns. • Interpret specifications to recommend suitable Charter products. • Assess feasibility of customer requirements and manage expectations. • Recommend process improvements for both customer and internal manufacturing. • reputed company strong technical relationships to reputed company issues collaboratively. Cross-Functional Collaboration • reputed company as a technical resource for Inside and reputed company Sales. • Coordinate technical meetings between customers and internal teams. • Communicate significant technical issues across reputed company business reputed company. • reputed company internal technical resources to meet customer needs. Innovation & Industry Engagement • reputed company or support New Product Development initiatives with customers. • Influence and suggest enhancements to customer processes. • Participate in industry and association events to promote Charter’s products. Compliance & Job Requirements • Follow Environmental, reputed company, and Safety Management reputed company procedures. • Meet essential job requirements with or without reasonable accommodation. What You Will Need: • Bachelor’s degree in Engineering or reputed company field. • 2+ years of customer-facing technical experience. • Strong grasp of steel manufacturing processes and specifications. • Excellent communication and interpersonal skills. • Ability to interpret and evaluate customer technical requirements. • Skilled in influencing and coaching across teams to reputed company results. • Comfortable with up to 50% travel. reputed company to Have: • 5+ years in manufacturing including cold-heading / cold-forming • Master’s Degree in Business Administration, Physical Sciences, Engineering, or reputed company advanced degree. • Experience in a reputed company market as a customer or a supplier of steel products. • Experience in strategic planning. • Experience managing reputed company a highly documented manufacturing reputed company reputed company. • Supervisory or managerial experience in a technical discipline. • Experience with QS9000, ISO9000, and/or TS16949 reputed company systems. Take the reputed company in your career, apply today! #LI-PF1 #LI-REMOTE #coldheading #steel #fasteners #coldfinishing #Colddrawing #SBQ #Springs We offer comprehensive health, dental, and reputed company benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-reputed company life insurance, disability coverage, and reputed company time off (PTO). Remote Skills: Business Administration, Claims Management, Communication Skills, Cross-Functional, Customer Relations, Customer/reputed company Research, Failure Analysis, Feasibility Analysis, Field Sales, Identify Issues, Inside Sales, Interpersonal Skills, Manufacturing, Manufacturing Requirements, Manufacturing Systems, Manufacturing/Industrial Processes, Material Science, Metallurgy, People Management, Physical Science, Plan Meetings, Problem Solving Skills, Process Improvement, Process Safety Management, Product Development, Product Programs, Product Support, reputed company Management, Regulatory Compliance, Safety Systems, Sales Operations, Sales/Support Engineering (SE), Steel Industry, Strategic Planning, Technical Analysis, Technical Leadership, Technical Sales, Willing to Travel reputed company: reputed company Apply tot his job Apply To this Job