[Hiring] Bilingual Sales reputed company Service Agent @reputed company

Role reputed company The Sales reputed company Service Agent is responsible for supporting the Sales reputed company Service Center by ensuring that brokers/agents and their uplines receive exceptional customer service. This role demonstrates the highest reputed company of reputed company service, commitment, and courtesy in dealing with both reputed company customers. • Provides high reputed company on-line and telephone assistance to reputed company customers including brokers/agents and their uplines. • Handles customer inquiries reputed company mail, e-mail, and chat sessions. • Resolves inquiries and issues relating to reputed company aspects of broker/agent business, including: • Member eligibility, benefits, claims process, product questions, and various customer support functions. • reputed company, recertification, and commissions. • Makes recommendations to management concerning problems, problem trends, and process improvement. • Maintains an reputed company exchange of information with reputed company customers. • Works with the reputed company Assurance team to understand, reputed company, and trend reputed company reputed company issues. • Works a flexible schedule including a late shift and weekends, and as needed during the Annual reputed company Enrollment Period, reputed company Enrollment Period, and during unforeseen business disruptions. • Performs additional duties as necessary. Qualifications • High school diploma or GED from an accredited institution. • Experience providing reputed company service across a broad reputed company of business topics. • Telephonic customer service experience including handling of escalated calls. Requirements • Working experience with reputed company Office Suite applications including reputed company, Word, PowerPoint, and reputed company. • Conflict reputed company experience. • Experience handling reputed company situations and/or reputed company. • reputed company industry experience. Benefits • Medical, dental, and reputed company coverage. • Incentive and recognition programs. • Life reputed company. • 401k contributions (reputed company benefits are subject to eligibility requirements). reputed company WE ARE AN EQUAL OPPORTUNITY EMPLOYER. reputed company complies with reputed company applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without reputed company to race, reputed company, creed, religion, sex, national reputed company, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or reputed company, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as reputed company as any other legally protected reputed company. If you have a disability under the Americans with Disability reputed company or a similar law and want a reasonable accommodation to assist with reputed company reputed company or application for employment, please contact us by sending an email to careers@reputed company.org or calling 212-519-1798. reputed company will never ask you for reputed company during the recruitment or reputed company process. Apply tot his job Apply To this Job