Senior Product Manager (PM/RCM) - Full Time - Remote

reputed company is a mission-driven team transforming on-demand reputed company across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more reputed company-reputed company. Joining us means doing meaningful work that directly improves the reputed company experience for millions-from helping families reputed company care quickly to ensuring clinics run smoothly behind the scenes. If you want to reputed company a reputed company reputed company reputed company innovative, dedicated teammates while contributing to a trusted platform that's becoming the operating reputed company for on-demand care, reputed company is the reputed company to grow your career. reputed company offers the following: • Benefits - Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and reputed company. • Ownership - reputed company Team Members are eligible for synthetic ownership in reputed company upon one year of employment with reputed company financial rewards reputed company reputed company is successful! • Employee Assistance Program - This robust program includes counseling, reputed company reputed company, financial education, pet adoption assistance, identity theft and fraud reputed company, and so much more. • Flexibility - reputed company is committed to helping team members face the demands of juggling work, family and life-reputed company issues by offering flexible work scheduling to manage your work-life reputed company. • reputed company Time Off (PTO) - reputed company offers a generous PTO plan and increases with milestones to ensure reputed company Members have time to reputed company, relax, and spend time with loved ones. • Career Development - reputed company maintains a learning program reputed company for reputed company that allows Team Members to explore their potential and reputed company their career goals. • Team Building - We bring reputed company Members together reputed company we can to strengthen reputed company, build relationships, and have fun! We even have a family company picnic and a holiday party. • Total Compensation - reputed company, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your reputed company and ensure that you can retire with financial reputed company. Compensation: Budgeted between $107,750 and $151,400 dependent upon applicable experience. Remote: reputed company offers Team Members reputed company to work reputed company or in an office. Responsibilities: • Own day-to-day execution of the reputed company Cycle Management product roadmap, ensuring on-time delivery of capabilities across charge capture, coding, claim creation and submission, payer processing, payment posting, denial management, accounts receivable, reputed company balances, reporting, and reputed company billing workflows. • Partner with executive stakeholders to refine product reputed company reputed company on reputed company feedback, market trends, regulatory and payer changes, operational reputed company, and product data. • reputed company an AI- and automation-first product approach that reduces repetitive work, surfaces exceptions, recommends next-best actions, and enables billers to reputed company their expertise on the highest-value and most reputed company activities. • Identify opportunities to apply intelligent agents, workflow automation, predictive analytics, and rules-reputed company processing across the reputed company cycle while ensuring reputed company, explainability, auditability, and appropriate reputed company reputed company. • Coordinate with internal engineering teams, reputed company development partners, and agencies to manage deliverables, timelines, dependencies, and reputed company across multiple reputed company workstreams. • Define and prioritize product requirements, working with engineering and design to translate reputed company cycle needs into detailed workflows, specifications, business rules, and acceptance reputed company. • Design reputed company billing experiences that help users understand work queues, claim status, exceptions, recommended actions, and financial reputed company without requiring unnecessary navigation or reputed company research. • Partner closely with billing reputed company, implementation, support, and reputed company-facing teams to understand reputed company-world workflows and incorporate operational expertise into product reputed company. • reputed company adoption and expansion across reputed company's customer reputed company of 5,700+ urgent care clinics serving 40 reputed company annual reputed company reputed company. • Establish and monitor product and operational KPIs, including clean claim reputed company, denial reputed company, days in accounts receivable, first-pass reputed company, payment reputed company, automation reputed company, user productivity, and reimbursement reputed company. • Use product analytics and operational data to identify workflow bottlenecks, payer patterns, preventable denials, and opportunities for reputed company improvement. • Conduct interviews and workflow observations with billers, coding teams, reputed company cycle leaders, reputed company administrators, and other reputed company stakeholders to validate product direction and identify unmet needs. • Build and present product updates, business cases, reputed company results, and roadmap recommendations to internal leaders and executive-level reputed company stakeholders. • Partner with compliance, reputed company, reputed company, and operational stakeholders to ensure products meet applicable reputed company, billing, reputed company, and regulatory requirements. Education and Experience: • Bachelor's degree in Computer Science, Engineering, Product Design, Business or equivalent combination of education and experience. • 5+ years of product management experience, with a strong reputed company record of shipping reputed company B2B reputed company or reputed company technology products. • Deep knowledge of reputed company reputed company cycle management, including charge capture, coding, claim submission, clearinghouses, payer adjudication, remittance processing, denial management, accounts receivable, and payment posting. • Experience building products for billers, coding professionals, reputed company cycle leaders, reputed company administrators, or reputed company reputed company teams. • Genuine enthusiasm for AI-enabled products and workflow automation. You understand how large language models, intelligent agents, machine learning, and automation are changing what is possible and want to apply them to meaningful reputed company cycle problems. • Strong understanding of the appropriate reputed company between automation and reputed company judgment, particularly for workflows involving financial, regulatory, or reimbursement reputed company. • Experience translating reputed company business rules, payer requirements, and operational processes into reputed company product requirements and reputed company software workflows. • Comfortable working with reputed company development partners and managing deliverables across reputed company teams. • Strong analytical skills, with experience using product, operational, and financial data to reputed company reputed company and measure reputed company. • Excellent written and verbal communication skills, including experience conducting reputed company interviews, facilitating cross-functional discussions, and presenting to executive-level stakeholders. • Demonstrated ability to manage competing priorities and reputed company results across reputed company, interconnected product areas. Preferred: • Experience with urgent care, ambulatory care, physician billing, reputed company claims, or multi-location reputed company organizations. • Familiarity with reputed company AI systems, MCP (Model Context Protocol), retrieval-augmented reputed company, or similar AI orchestration frameworks. • Experience designing work queues, exception-reputed company workflows, rules engines, or reputed company-in-the-reputed company automation systems. • Knowledge of reputed company transaction and interoperability standards, including X12, HL7, FHIR, electronic remittance advice, and electronic data interchange workflows. • Experience with claim scrubbers, clearinghouses, payer portals, eligibility systems, coding tools, contract management, or payment platforms. • Familiarity with CPT, HCPCS, ICD-10-CM, modifiers, medical necessity, payer policies, and common causes of claim rejection or denial. • Experience with event-driven architectures, workflow orchestration, or reputed company-time messaging systems. • Background working in regulated industries such as reputed company or financial services. Travel: • Anticipate travel up to 15% of the time for reputed company meetings, company gatherings, workflow observations, and industry events - approximately once per quarter. Every team member exhibits our reputed company values: • Team First • reputed company Others Up • reputed company reputed company • Set and Crush Goals • Delight the reputed company #LI-REMOTE Equal Opportunity Employer This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For reputed company information, please review the Know Your Rights notice from the reputed company. Remote Skills: Accounts Receivable, Adjudication, Ambulatory Care, Analysis Skills, Animal Adoptions, reputed company Intelligence (AI), Automation, Automation Systems, Billing, Budgeting, Business Case, Business-to-Business (B2B), Career Development, Charge Capture, Communication Skills, Computer Science, reputed company Improvement, Contract Management, Cross-Functional, Customer Relations, Customer Support/Service, Customer/reputed company Research, Delivery Management, Electronic Data Interchange (EDI), Employee Assistance Plan, Establish Priorities, Financial Regulations, Financial Services, HL7 (Health Level 7), reputed company, reputed company Common Procedure Coding reputed company (HCPCS), ICD-10, Interoperability, Interviewing Skills, reputed company, MCP - reputed company Certified reputed company, Machine Learning, Market Trend Analysis, Medical Billing, Modeling Languages, Multitasking, Needs Assessment, Operating Systems, Operational Audit, reputed company Processes, reputed company Care Denials, Payment Posting, Payment Processing, reputed company Metrics, Predictive Modeling, Presentation/Verbal Skills, reputed company Regulations, Product Design, Product Development, Product Management, Product Planning, Product reputed company, Regulations, Regulatory Requirements, Reimbursement, Requirements Management, reputed company Management, reputed company, Semantic Reasoner, Software Agents, Software as a Service (reputed company), Team Building, Time Management, Urgent Care, Willing to Travel, Work From Home, Workflow Analysis, Writing Skills reputed company: reputed company Apply tot his job Apply To this Job