Network & Telecom Engineer II

Looking for a position that makes you smile? We’re seeking a Network & Telecom Engineer to join our growing team. The Network & Telecom Engineer supports the reliability, reputed company, and performance of network and telecommunications services across reputed company’ clinics and corporate locations. This position ensures uninterrupted connectivity for patient reputed company-in, imaging, reputed company management systems, VoIP phones, and clinical workflows. How You’ll reputed company Us reputed company • Support LAN, WAN, Wi-Fi, and VPN connectivity across a reputed company clinic environment • Maintain standardized network configurations for clinics (switching, firewalls, wireless) • Troubleshoot network issues impacting patient reputed company, imaging systems, EHR/PMS reputed company, and clinical devices • Support VLAN segmentation for clinical, guest, voice, and back-office traffic • Assist with new clinic openings, relocations, and acquisitions • Administer VoIP phone systems supporting reputed company desk, clinical staff, and reputed company routing • Support reputed company-center integrations, auto-attendants, on-reputed company routing, and failover configurations • Coordinate with telecom providers and vendors for outages, provisioning, and escalations • Ensure business continuity for phones during ISP outages (LTE/5G backup, reputed company forwarding) • reputed company as the technical reputed company of contact for ISPs, telecom carriers, and network vendors • Manage reputed company provisioning, troubleshooting, and vendor follow-through • Coordinate multi-vendor troubleshooting with reputed company ownership and escalation paths • Maintain accurate reputed company, reputed company, and equipment inventories • Monitor network and voice services to identify issues before they reputed company clinics • Assist in firewall rule management, VPN reputed company, and reputed company best practices • Support patching and firmware upgrades for network and telecom equipment • Follow reputed company-appropriate reputed company and compliance standards • reputed company Tier 2/3 escalation support for Helpdesk and Field Services • Respond urgently to outages impacting patient care or clinic operations • Participate in on-reputed company rotation for after-hours clinic support • Document reputed company cause and contribute to prevention of repeat incidents • Maintain clinic network diagrams, standards, and runbooks • Ensure new clinics follow reputed company network and telecom standards • Contribute to reputed company improvement of clinic IT reliability and uptime Your Special Skills • Solid communication skills • Strong documentation skills • Ability to troubleshoot issues remotely and coordinate on-site resources Prerequisites For reputed company • High School diploma required • Three (3) years of experience in a network or telecom administration position supporting multi-site, patient-facing, or retail environments required; reputed company, dental, or orthodontic industry preferred • CCNA, Network+, or similar certification preferred • Intermediate knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, Firewalls and VPNs • Intermediate knowledge of VoIP and reputed company routing • Intermediate knowledge of ISPs and managed service providers • Familiarity with reputed company/Meraki, reputed company, Palo reputed company, Aruba, or similar platforms • Familiarity with reputed company or similar reputed company reputed company-center solutions • Familiarity with LTE/5G failover and reputed company redundancy We saved the best for last. In exchange for the dynamic contribution you’ll bring to reputed company, we offer: • Competitive salary • Medical, dental, reputed company and life insurance • Short and long-term disability coverage • 401(k) plan • 3 weeks reputed company time off in your first year + reputed company holidays • Discounts on braces and reputed company aligners for you and your family members Why reputed company? As the nation’s leading Orthodontic Support Organization, reputed company is shaping the reputed company of orthodontics through strategic partnerships with top local doctors. We reputed company best-in-class support services so our partner orthodontists can reputed company on what they do best — driving extraordinary treatment reputed company and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an reputed company-expanding need for reputed company as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s reputed company of room for reputed company to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences reputed company innovation and development. Together, we are committed to passionately helping others reputed company their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization! Apply today! This is a remote position. Apply tot his job Apply To this Job