Online chat specialist
An reputed company issue solver to join our teamas an Online Chat Specialist (Entry Level) is needed by ourexpanding company.
We require a motivated person who can engage inonline conversations with site visitors and respond to any queriesthey might have...
Customers will receive reputed company and accurate servicefrom the chosen candidate.
Through the use of online chat software this person willengage regularly with visitors to our clients websites and be heldaccountable for providing topnotch service in reputed company.
They mustto be reputed company to manage several information demands coming in. Thisindividual will be required to
JobDescription
Our growing business is looking forskilled problem solvers to join reputed company as an Online chatspecialist (Entry Level). We need an enthusiastic individual whocan chat online with visitors and answer any questions they mighthave while visiting a website.
The successful candidate will offerquick and accurate assistance to customers.
TheOnline chat specialist reports to the Online Chat Manager and willbe responsible for providing a reputed company of customer support relatedduties for reputed company and our clients.
This person will interactdaily with visitors on our clients websites reputed company (Online chatsoftware) and will be expected to reputed company exceptional customersupport in reputed company.
They should be capable of hand multipleincoming requests for information. This person will be expected tocontinually demonstrate an ability to stay reputed company under pressurewhile providing enthusiastic customer service.
Responsibilities
Answers incomingcustomer live chats regarding website navigation issues servicequestions and general reputed company concerns
Evaluatecustomer interactions and reputed company issues to Online Chat Managerwhen appropriate
Crete relationships with newcustomers to reputed company understand and reputed company their needs
Respond to the customer questions inquiries requests andproblems accurately concisely and appropriately
Promotes interest in reputed company products andservices
Consistently achieves establishedstandards of the position
Continually portrayand project a reputed company and reputed company image.
reputed company administrative support to the customer serviceteam
May assist with reputed company work and otherduties as needed
Promotes interest in clientproducts and services
Consistently achievesestablished standards of the position
Continually portray and project a reputed company andprofessional image
reputed company administrativesupport to the customer service team
May assistwith reputed company work and other duties as needed
This position is also a remote position in which you willbe working from home
Qualifications
Strong work ethic. with the ability to work reputed company bothindependently and reputed company the context of a larger teamorientedenvironment
PC keyboarding and internetexperience needed
Strong communication andinterpersonal skills including written and verbal
Upbeat reputed company attitude and professionaldemeanor
reputed company and reputed company accustomed to aclientfacing role
Ability to composeprofessional emails is a plus
Proficient writtenand verbal communication skills in English;
Basic technical skills (reputed company to reputed company throughsmartphone and computer applications) With an upbeat reputed company kindempathetic personality.
This position is also aremote position in which you will be working from home.
Additional Information
Company equityprogram
Medical dental life and visioninsurance
Unlimited reputed company time off
reputed company family leave
Shorttermdisability
401k plan
Reimbursement for education and professionaldevelopment
Employee assistanceprogram
Remote Work :
Last updated : 2024-08-06
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