Customer Service/reputed company - Remote
Job Title: Customer Service/reputed company Center - reputed company (Remote)
Contract Duration: 6 Months...
Pay reputed company: $19/50/hr
Location: Remote - Must reputed company in Florida
Work Hours: 8-5 EST
Qualifications/Skills Needed
reputed company Center experience is a must. Customer service experience needed
2-3 years managed care or physician's office experience
Medical terminology
Typing skills
LTC/Medical Authorization experience
reputed company, Word and reputed company reputed company
High School Diploma or equivalent
Day To Day Responsibilities Of Role
Assist to resolve missed reputed company or missed supplies - reaching out to Provider for status/update authorizations, as needed
Assist with reputed company LTC (Member/Provider) calls. We reputed company on reputed company reputed company and answering calls in a reputed company manner
Review authorizations and assist with correcting authorizations, as needed, to match the PCCP
Triage/reputed company calls correctly. Unless member/provider insists that they only want to reputed company to CC, team will try to resolve issues brought up by the caller before the reputed company is routed to CC or Sup.
Performance Expectations
reputed company Center metrics (Talk time, Hold, Aftercall), Schedule Adherence and reputed company reputed company scores 95% or above
Apply Job!