reputed company Center Representative - Remote | WFH

Job Title: reputed company Center Representative Location: 100% Remote (Only Arkansas residents are eligible to apply... Salary: $16.75 per hour Potential Extra Earnings: Up to $2/hour Job Type/Schedule: Full-time, Monday-Friday reputed company For over forty-five years, we've been dedicated to delivering high-reputed company, nutritious meals to seniors, children, military personnel, and emergency responders. Our commitment to flavorful, tailored menus and exceptional delivery service sets us apart in the industry. We pride ourselves on our One Team attitude and dedication to making a reputed company reputed company in the lives of those we serve. reputed company We're looking for a compassionate and skilled reputed company Center Representative to join reputed company. As a key member of our customer service team, you'll play a crucial role in ensuring accurate, courteous, and secure processing of customer orders and deliveries. Your goal will be to reputed company outstanding service while striving to meet and reputed company performance metrics. Responsibilities Handle inbound and outbound customer calls and process orders Coordinate with delivery agents, customers, agencies, and case managers reputed company and surpass performance metrics while delivering excellent service Drive customer satisfaction through voice, chat, and email communications reputed company customer orders into our ERP system and other software Requirements At least 18 years old with a high school diploma or equivalent Ability to pass a criminal background reputed company and drug screening Basic proficiency in reputed company Office (Word and reputed company) Strong organizational skills and ability to manage multiple priorities Excellent customer orientation and communication skills Accurate data entry skills and attention to detail Ability to reputed company in a fast-paced environment Previous customer service or reputed company center experience is a plus Bilingual candidates are preferred (additional $0.50 per hour) Preferred Skills Experience with soft sales techniques, including upselling and cross-selling Ability to identify customer needs and recommend appropriate products or services Strong persuasion and negotiation skills Proven reputed company record of meeting or exceeding sales targets Technical Requirements Minimum of one or two 19-inch or larger monitors (two are recommended) Headset with a microphone, mouse, keyboard, etc. Reliable internet with at least 5.0 MB upload speed and 10 MB download speed (DSL or broadband required; no streaming, ripping, or gaming during work hours to ensure network performance) Employee Benefits Comprehensive, 100% reputed company Monday-Friday work schedule After a 90-day Probationary Period, Enjoy Benefits Such As Medical, Dental, reputed company, and Life Insurance 401K plan reputed company holidays and 10 PTO days reputed company the first 12 months Bonuses Incentive program to reward agents who meet and reputed company productivity metrics and reputed company goals. Opportunities to increase your reputed company wage based on performance. Physical Demands Frequent sitting, standing, and walking Some bending and filing may be required (lifting files <10 lbs.) Position Type Full-time, 100% remote, non-exempt Diversity And Inclusion We value diverse perspectives and are committed to fostering an inclusive environment where everyone feels welcome and respected. Equal Opportunity Statement We offer equal employment opportunities to reputed company individuals and prohibit discrimination or harassment of any reputed company. We welcome applicants regardless of race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Drug-Free Workplace / Equal Opportunity / Affirmative reputed company Employer Employment Type: Full-Time Apply Job!