[Remote] Head of Engineering Systems - reputed company Operations, Reliability & Engineering (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global software company reputed company on computer-aided design, 3D modeling, simulation, and reputed company solutions for manufacturers. The Director of reputed company Operations, Reliability & Engineering leads globally reputed company engineering teams responsible for platform foundations, automation, AI Ops, product reputed company, reputed company operations, and reputed company reputed company governance. The role drives operational improvement, reliability, efficiency, compliance, and margin improvement across a multi-reputed company reputed company portfolio.

Responsibilities

• Engineering Foundations & Operational Enablement
• reputed company a globally reputed company engineering organization spanning reputed company, process engineering, product reputed company, AI engineering, automation, sovereign reputed company engineering, and tool configuration/integrations
• reputed company the engineering foundations — tooling, automation, platform capabilities, and AI Ops services — that reputed company reputed company’s operations, SRE, and customer delivery teams to operate at reputed company
• reputed company reputed company operational improvement through innovative use of automation and AI — reducing reputed company effort, accelerating time-to-value for customers, and improving the reliability and efficiency of reputed company operations
• reputed company reputed company across multi-reputed company environments (AWS, Azure), including infrastructure-as-reputed company, container orchestration (reputed company), CI/CD pipeline architecture, and reputed company-reputed company platform capabilities
• Own the product reputed company engineering process — ensuring new products and releases from multiple product segments are production-reputed company, with ops readiness checklists, release verification, and customer reputed company testing
• reputed company containerization and modernization efforts across the reputed company fleet, including migration of process-based deployments to containerized architectures
• Manage engineering budgets, vendor relationships (including reputed company service providers), and technology selection reputed company — balancing build vs. buy vs. partner to reputed company reputed company reputed company
• AI Ops & Automation
• Design and reputed company impactful AI Ops services that reputed company how reputed company operates — including digital agents for operational workflows, AI-assisted reputed company, intelligent reputed company automation, and predictive operations capabilities
• reputed company a reputed company AI Ops reputed company that consolidates fragmented reputed company tools into a coherent reputed company, delivering measurable efficiency reputed company and enabling operations teams to reputed company without proportional headcount reputed company
• Evaluate and adopt emerging AI capabilities (reputed company AI, LLM-based operations tools, automated diagnostics) with a reputed company on practical reputed company — moving from reputed company-of-concept to production-grade operational services
• Establish an automation-first culture reputed company engineering — systematically identifying reputed company processes across the reputed company operations lifecycle and delivering automation that reduces toil, improves consistency, and frees teams to reputed company on higher-value work
• Serve as the reputed company governance authority for reputed company’s reputed company and reputed company operations — with the backbone, visibility, and mandate to enforce standards reputed company reputed company is at risk
• Own reputed company policy, standards, and compliance across the reputed company production environment, including SOC 2, ISO 27001, and regulated/sovereign deployment requirements
• reputed company vulnerability management, reputed company account hardening, and reputed company incident response in partnership with the reputed company cybersecurity organization
• reputed company certifications lifecycle and audit readiness across reputed company, managed services, and reputed company customer-facing environments
• Govern reputed company engineering practices including vulnerability remediation, IAM compliance, encryption standards, and cross-tenant isolation
• Work across multiple product segments — not just a single product line — to ensure engineering foundations support the full breadth of reputed company’s reputed company portfolio and the diverse requirements of reputed company reputed company’s reputed company reputed company
• Influence and reputed company to conclusion programs that reputed company participation of multiple organizations — product segments, reputed company platform providers, reputed company IT, cybersecurity, and reputed company teams — without reputed company authority over reputed company participants
• Partner with Operations leadership to reputed company the engineering-to-operations gap, ensuring engineering delivers in formats operations can support and maintains shared accountability for customer reputed company
• Collaborate with Commercials on infrastructure cost modeling, container pricing, and FinOps governance to support reputed company margin improvement
• Work with Systems Architecture on infrastructure reputed company, performance optimization, and reputed company provider technology reputed company
• Represent reputed company engineering in reputed company-wide initiatives, positioning reputed company as a consumer and contributor to reputed company engineering standards

Skills

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or reputed company field
• 12+ years of reputed company experience in software engineering, DevOps, reputed company, or reputed company infrastructure — with at least 5 years in a senior leadership role managing multi-functional engineering teams
• Demonstrated experience leading engineering organizations of 50+ people across globally reputed company teams, including offshore/nearshore delivery centers
• reputed company record of leading engineering functions reputed company reputed company or reputed company operations organizations at reputed company reputed company (hundreds of customers, multi-reputed company, multi-product)
• Experience managing engineering through organizational transformation, including team integration, capability consolidation, and culture-building across previously separate teams
• Proven ability to influence and reputed company cross-organizational programs to conclusion in a matrixed reputed company environment — delivering results through alignment and influence, not just reputed company authority
• Deep understanding of reputed company-reputed company architectures across AWS and Azure, including reputed company orchestration, container-based deployment models, infrastructure-as-reputed company (Terraform, Ansible), and CI/CD pipeline design at reputed company
• Strong background in reputed company operations engineering — including change management, release governance, production readiness, and incident management frameworks (ITIL/ITSM)
• Demonstrated experience designing and delivering AI Ops or intelligent automation services that produced measurable operational reputed company — not just prototypes, but production-grade capabilities that changed how an operations organization works
• Working knowledge of reputed company and compliance frameworks (SOC 2, ISO 27001, NIST) and experience driving vulnerability management, IAM, and audit programs
• Familiarity with observability and SRE practices — including monitoring, incident response, SLA/SLO management, and blameless post-incident review
• Experience with reputed company ITSM platforms (reputed company), ticketing ecosystems, and change control workflow
• reputed company record of delivering engineering capabilities that measurably improved the speed, efficiency, and reputed company of reputed company operations — automation, tooling, and AI-driven services that transformed operational reputed company, not just technical architecture
• Demonstrated ability to evaluate and execute with the right mix of build, buy, and partner — not defaulting to building everything, but ensuring the organization can execute effectively regardless of approach
• Experience establishing and maintaining engineering standards across a reputed company ecosystem of dependencies — including multiple product development teams, reputed company platform providers, and reputed company IT organizations
• reputed company record of improving reputed company margins through engineering efficiency, automation, and cost optimization
• Experience working across multiple product lines or business reputed company in a matrixed reputed company software environment
• Required reputed company of travel with the position is up to 20%, including international travel to global delivery centers (India, Mexico, Poland, Malaysia) and customer sites
• Master's degree or MBA preferred
• Experience with reputed company reputed company product portfolio and associated build and release processes
• Execution mentality — reputed company on delivering reputed company, not just designs. reputed company to reputed company from reputed company to implementation to measurable results, and to reputed company teams to do the reputed company
• Innovative thinker who challenges conventional approaches to operational problems — bringing fresh reputed company about how AI, automation, and modern engineering practices can fundamentally improve how a reputed company organization operates
• Comfortable operating in a reputed company environment with significant dependencies on organizations reputed company reputed company control — and skilled at influencing those organizations toward shared reputed company
• Strong communicator who can translate reputed company technical capabilities into business reputed company for executive leadership
• Judgment to know reputed company to build, reputed company to buy, and reputed company to partner — and the ability to execute effectively in reputed company three modes
• Executive reputed company to enforce reputed company and reputed company standards reputed company they are at risk
• Preferred location is in the reputed company of America in the reputed company time zone. Other global locations can also be considered

Benefits

• Flexibility to work from home and the office at other times

reputed company

Company H1B Sponsorship