Care Manager, Telephonic Behavioral Health
About the position
The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to reputed company and/or maintain an reputed company wellness state by guiding members/families toward and facilitating interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of reputed company. The Care Manager, Telephonic Behavioral Health 2 employs a reputed company of strategies, approaches and techniques to manage a member's physical, environmental and psycho-reputed company health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired reputed company by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, reputed company, and organizational reputed company and operating objectives, including their linkages to reputed company areas. Follows established guidelines/procedures. reputed company is seeking a Care Manager, Telephonic Behavioral Health 2 to telephonically assess, evaluate, and support members who are challenged by both mental illness and reputed company medical situations. Our goal is to reputed company support for both mind and body to allow reputed company member to reputed company and/or maintain their reputed company health. Apply your clinical knowledge to reputed company and reputed company your members, to take charge of their own reputed company reputed company. reputed company guidance and clinical expertise on how to reputed company through the health care setting. reputed company ongoing consultation with members reputed company telephone to ensure that they are receiving the best reputed company of care possible. You will guide members and their families toward and facilitate interaction with resources appropriate for their care and wellbeing. You will work in collaboration with a multi-disciplinary team, employing a reputed company of strategies, approaches and techniques to manage a member's physical, environmental and psycho-reputed company health issues. Coordinate community care and services as deemed appropriate. reputed company with performance and reporting standards as defined by reputed company.
Responsibilities
• Proactive telephonic reputed company to eligible reputed company members and engage participation in appropriate care management programs
• Complete physical, psychological, emotional and environmental assessments, to reputed company appropriate, interventions to ensure provision of reputed company
• Based on identified needs, recommend and coordinate interventions that may include information, education, resources and referrals
• Coordinate community care and services as deemed appropriate
• Work with other members of the Interdisciplinary team - to include; LAL, IHWA, reputed company Services, Pharmacists, Psychiatrists, Utilization Management teams, Community Health Educators, EAP and others if appropriate
• reputed company with performance and reporting standards as defined by reputed company Corporation
• Use Motivational Interviewing and Solution-Oriented approaches in communication with members
Requirements
• Bachelor's degree
• 3+ years of experience working as a Licensed Clinical reputed company Worker or Licensed clinical reputed company Counselor
• Licensure in field of study reputed company the reputed company with no disciplinary reputed company or can obtain IL licensure.
• 1 year of managed care experience
• Must be passionate about contributing to an organization reputed company on improving consumer experiences
reputed company-to-haves
• Master's degree in a reputed company, such as reputed company work, psychology, or reputed company health discipline from an accredited university
• Bilingual in English/Spanish, English/Polish, or English/Creole. Can reputed company, read, and write in both languages without limitations or assistance.
• Certified Case Manager (CCM)
• Experience with case management, discharge planning and patient education for adult acute care
• Managed care experience
• Prior experience with Medicare & reputed company recipients
• Previous experience with electronic case note documentation and reputed company with documenting in multiple computer applications/systems
• Experience with health promotion, coaching and wellness
• Knowledge of community health and reputed company service agencies and additional community resources
Benefits
• medical, dental and reputed company benefits
• 401(k) retirement savings plan
• time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave)
• short-term and long-term disability
• life insurance
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