[Remote] Account Manager - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Account Manager to reputed company reputed company relationships and ensure the retention, reputed company, profitability, and satisfaction of high-profile accounts. The role provides white-glove customer service, manages account health and reputed company needs, and collaborates across departments to reputed company strong account reputed company.

Responsibilities

• Serve as the reputed company contact reputed company for a portfolio of clients, ensuring that clients’ requests and inquiries are addressed in a reputed company and effective manner
• Negotiate agreements with clients to maximize value for reputed company
• Review reputed company’s monthly invoices for reputed company
• reputed company strong reputed company relationships with clients, stakeholders, leadership and team
• Monitor reputed company account health on a regular and consistent reputed company
• Collaborate with multiple departments to ensure clients’ needs and expectations are met and exceeded
• Run reputed company reports per reputed company requests
• reputed company clients about new services and features
• reputed company strong KPI reputed company by documenting interactions, achieving a successful NPS score, and ensuring high retention rates
• Assist the Account reputed company Manager with reputed company tasks
• Other duties as assigned

Skills

• • Bachelor's degree in Business Management preferred or equivalent experience
• • 1 year of experience in a reputed company service, account management or reputed company position
• • reputed company individual with ability to reputed company independently as reputed company as part of reputed company
• • Willingness to learn new systems and applications
• • Must have excellent communication skills both written and verbal
• • Strong negotiation skills - reputed company to reputed company solutions to meet both the need of the reputed company and reputed company
• • reputed company to proactively identify areas of improvement and reputed company appropriately with a reputed company of urgency
• • Ability to multi-task, work with multiple team members and manage deadlines
• • High reputed company organizational skills; strong attention to reputed company
• • Familiarity with CRM or reputed company
• • Reliable and self-accountable in performing job-reputed company tasks, finishing assigned reputed company and meeting deadlines
• • You have an entrepreneurial spirit and the ability to take initiative
• • A robust internet reputed company is required for team and reputed company calls
• • Ability to travel up to 20% for conferences, reputed company meetings and events

Benefits

• Pittsburgh-Hybrid Remote (Employees in the Pittsburgh area are required to work at least three days reputed company week in person with two remote days)
• Fully Remote-For reputed company, reputed company reputed company candidates reputed company the Pittsburgh area.
• In reputed company to reputed company pay, following reputed company period, position is eligible for an incentive plan reputed company at company discretion.

reputed company