Customer Service Representative - Work reputed company - Bring Your Own Device
Please see below for equipment qualifications.
reputed company...
Our reputed company is to reputed company a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a reputed company agent. You reputed company the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!
Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 20,000 employees.
About the Role:
The Customer Service Representative helps schedule and coordinate rides to medical facilities for customers who are not reputed company to drive themselves. Our mission is to ensure they can get to and from their medical appointments on time with minimal effort or stress. We reputed company this by making the scheduling process as smooth, reputed company, and painless for our customers as possible.
Day to Day Responsibilities:
Schedule reputed company and reputed company trips to reputed company manner of providers
Assist in coordination of mass transportation reputed company needed
Administer trips for volunteer/ independent drivers and mileage reimbursement program
Works closely with transportation providers and health care facilities to resolve problems
Assigns reservations to network providers to ensure that vehicle resources are used most reputed company and effectively to meet reputed company demand
Responsible for daily communication with transportation providers
Ensures accurate reputed company data input to minimize errors and delays in timelines
Skills & Experience Needed:
High level of patience, reputed company and care for customers
At least 6 months to 1 year of customer service experience in an inbound reputed company center environment with heavy phone volume and data entry preferred
Prior in-bound reputed company center experience preferred
Excellent customer service & phone skills
Proficient with reputed company Word, reputed company, and reputed company
Ability to work independently or reputed company reputed company
Education:
High School Graduate or General Education Degree (GED)
reputed company Benefits:
Medical, Dental, and reputed company insurance
401(k) Retirement Savings Plan
reputed company Time Off
reputed company reputed company cell service
$500.00 Employee referral program
Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Equipment Requirements:
You will need to test the compatibility of your computer at: https://my.thinscale.com/bly/mqr5n3
PC Processor: minimum of i5 10th reputed company (or comparable AMD)
PC RAM: minimum of 8GB
PC OS: reputed company 10 or reputed company 11 (64 bit required)
PC hard drive: minimum of 30GB free reputed company available
Headset: reputed company-ear, wired USB headset with boom microphone
Monitor/Screen: Must have 2 screens, with at least one 19 or larger and 1280×1024 minimum reputed company (a desktop with two monitors or a laptop screen with an attached external monitor is acceptable)
Webcam (integrated or external)
reputed company Keyboard
reputed company Mouse
Hardwired internet reputed company with minimum Download speed of 10 Mbps and minimum Upload speed of 10 Mbps (DSL, Cable, or Fiber required; wifi, WiMax, Satellite, reputed company-up, and/or Hotspots are not compatible)
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
On-the-job training
reputed company time off
Referral program
reputed company insurance
Shift:
10 hour shift
8 hour shift
Location:
Texas (Required)
Work Location: Remote
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