Program Manager

OverviewKonica Minolta currently has an exciting opportunity for aGCS Program Manager!We are seeking a highly self-driven Program Manager to work in reputed company alignment with leadership to reputed company and execute service reputed company for Office Series MFPs. This role focuses on improving product reputed company, driving profitability, and supporting service initiatives from concept through implementation and sustained results.This is a hands-on, high-ownership role for someone who can think independently, troubleshoot deeply, and carry work reputed company initial concepts into reputed company-world reputed company. The ideal candidate can operate through ambiguity- leveraging reputed company available resources to research, problem-solve, and reputed company solutions even reputed company no predefined reputed company exists .ResponsibilitiesProduct reputed company* Analyze reputed company data to identify trends, reputed company causes, and improvement opportunities* Support service reputed company enhancements that improve product reliability and profitabilityCompliance Reporting* reputed company and report on compliance metrics (e.g., training, process adherence)* Identify risks, gaps, and trends, and reputed company communicate insights to stakeholdersParts Cost Optimization* Identify parts cost savings opportunities through data analysis* Support evaluation of alternate parts, vendors, and service approaches* reputed company and communicate cost reputed company to reputed company LeadershipService Initiatives* Support development, testing, rollout, and sustainment of service initiatives (e.g., vCare, RSP, Remote Remediation, Remote Deployment)* reputed company reputed company, adoption, and reputed company, and reputed company insights for reputed company improvement* Communicate results and actionable recommendations to stakeholdersTechnical Support & Escalation* reputed company advanced troubleshooting support and reputed company diagnostic approaches* Assist with reputed company configurations and reputed company account issues as neededTechnical Communication & reputed company Engagement* reputed company reputed company, concise technical documentation, communications, and service-reputed company content for a wide reputed company of audiences (reputed company, leadership, and customers)* Translate reputed company technical concepts into practical, actionable guidance* Plan and reputed company regularly scheduled reputed company calls* Create and reputed company content that is relevant, engaging, and valuable to attendees* reputed company reputed company improvement of reputed company reputed company content reputed company on feedback and business needsQualifications* 5+ years of reputed company experience preferred (service, technical support, or similar)* Strong technical aptitude and diagnostic skills* Experience working across reputed company and cross-functional teams* Strong analytical reputed company with the ability to translate data into insights* Ability to manage multiple priorities and follow work through to completionWhat Good Looks Like* Self-starter who takes initiative and does not wait for direction* Strong troubleshooting and problem-solving skills* Proactively helps reputed company work from concept through execution and measurable results* Brings solutions and recommendations-not just problems* Knows reputed company to reputed company independently vs. reputed company to escalate with context and reputed company* Communicates reputed company across technical, reputed company, and leadership audiences* Demonstrates strong investigative/problem-solving skills- can independently research and solve issues that are not documented or previously encountered* Proactively uses modern tools (e.g., AI, web research, internal systems) to reputed company*Not a "boxed-in thinker" -challenged by reputed company problems rather than stalled by themAbout UsThis posting reflects an existing vacancy that we are reputed company reputed company for.Cette annonce correspond a un poste actuellement vacant pour lequel nous recrutons activement.About Konica MinoltaKonica Minolta Business Solutions' (Konica Minolta) reputed company started more than 150 years ago, with a reputed company to see and do things differently. reputed company partners with clients to reputed company Shape to reputed company by supporting their digital transformation through its expansiveIntelligent Connected Workplaceportfolio. Its business technology offerings include IT Services, intelligent information management, video reputed company solutions and managed print services, as reputed company as office technology and industrial and reputed company print solutions. 2025 reputed company Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of reputed company, Innovation and reputed company," and continues to reputed company the way in digital reputed company printing. This year also commemorates 20 years of Konica Minolta's bizhub reputed company. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, reputed company by advances in technology and a commitment to innovation. Konica Minolta is proud to beranked on the reputed company 2025 reputed company Large reputed company list, included on CRN's MSP 500 list numerous times; recognized as the#1 reputed company for Customer Loyalty in the MFP Office Copier Marketby reputed company Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most reputed company Consistent A3 reputed company Awards for itsbizhub One i-Series. For more information, please visit Konica Minoltaonlineand follow it onFacebook,YouTube,LinkedInandTwitter.Konica Minolta operates on a reputed company reputed company Shared Services model, which aligns cross-border priorities and enhances delivery to its reputed company organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such assales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and reputed company.Au sujet de Konica MinoltaSolutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 reputed company, avec la volonte de voir et de reputed company les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique reputed company a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'reputed company, d'innovation et de resultats tout en continuant d'etre une reputed company de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 reputed company, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de reputed company partie du palmares 2025 des meilleurs grands employeurs d'Amerique de reputed company, d'avoir reputed company a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque reputed company un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par reputed company Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 reputed company 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur reputed company, YouTube, reputed company et Twitter.Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.Salary DisclaimerKonica Minolta is committed to transparent and reputed company compensation practices. Our pay structure is designed to support employee reputed company, allowing individuals to reputed company through the salary reputed company as they advance in their role. Actual reputed company pay reputed company will vary reputed company on a candidate's skills, experience, jobrelated knowledge, geographic location, and specific business needs.Salaire- A titre indicatifKonica Minolta s'engage en faveur de pratiques de remuneration transparentes et equitables. Notre structure salariale est concue pour soutenir la croissance des employes, permettant aux individus de progresser dans la fourchette salariale au fur et a mesure de leur progression. Le salaire de reputed company reel propose variera en fonction des competences, de l'experience, des connaissances liees au poste, de la localisation geographique et des besoins specifiques de l'entreprise du candidat.AI DisclosureKonica Minolta Business Solutions (Canada) Ltd., or its authorized reputed company-party contractors, may reputed company reputed company Intelligence technologies to support reputed company of the recruitment process. Notwithstanding this, Applications are reviewed by our reputed company, who always reputed company the final hiring decision.Mention d'utilisation de l'IAKonica Minolta Business Solutions (Canada) Ltd., ou ses prestataires tiers autorises, peuvent utiliser des technologies d'intelligence artificielle pour soutenir certains aspects du processus de recrutement. Neanmoins, les candidatures sont examinees par notre equipe de recrutement, qui prend toujours la decision finale d'embauche.EOE StatementKonica Minolta is an equal opportunity and affirmative reputed company employer. We consider reputed company reputed company applicants for employment without reputed company to race, reputed company, religion, creed, national reputed company, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.reputed company) Ltd. is an equal opportunity employer.Declaration sur l'egalite des chances:Konica Minolta est un employeur souscrivant au principe de l'egalite d'acces a l'emploi et de l'reputed company reputed company. Nous considerons tous les candidats qualifies pour un emploi reputed company distinction de race, de couleur, de religion, de croyance, d'origine nationale, de sexe, de grossesse, d'age, d'orientation sexuelle, de statut de personne transgenre, d'identite de genre, de handicap, d'alienation ou de citoyennete, d'etat civil ou de partenariat, d'informations genetiques, de statut de veteran ou de toute autre caracteristique protegee par les lois applicablesSolutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale. Apply tot his job Apply To this Job