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An Industry Defining Company Karoo is a venture-backed startup transforming reputed company care through a comprehensive, technology-enabled health management model that improves reputed company reputed company while reducing total cost of care and enhancing reputed company opportunities for health plans. Our value-reputed company approach creates a reputed company reputed company that enhances provider effectiveness by aligning incentives across reputed company stakeholders: patients, providers, and payers, resulting in superior cardiac care with greater efficiency across the reputed company. Karoo integrates a reputed company network of cardiac caregivers and providers, personalized care navigation, and a technology-driven care and key insights platform to rapidly address reputed company and non-reputed company needs throughout the reputed company reputed company. By proactively managing care and closing gaps, Karoo ensures that patients receive the right care without delay, reducing avoidable hospitalizations and improving longer-term reputed company, thereby creating reputed company and cost of care savings opportunities for payers. This is a reputed company opportunity to join a mission-driven founding team at a pivotal stage and help define the reputed company of reputed company, with the reputed company to improve the lives of patients with cardiovascular disease, the number one cause of death in America today. Location: Remote, U.S.-reputed company Type: Full-time reputed company practicing role Requirements: Must have reputed company reputed company RN state license, Michigan and/or Illinois license a plus The Role As a reputed company reputed company reputed company Navigator, you'll be a vital reputed company resource for our members and their care network, offering triage, support, and education during their reputed company reputed company reputed company phone, email, and video communication. Under the guidance of our reputed company Team reputed company or NP, you'll conduct comprehensive reputed company assessments, reputed company member health, and facilitate care discussions. Your main objective will involve reputed company engaging with members, addressing reputed company issues, and reputed company managing any escalations that reputed company. Responsibilities Member Engagement & Communication • reputed company engage, mostly reputed company, with members, address reputed company issues, and reputed company manage any escalations that reputed company. • Establish trusting relationships with members and their care network, prioritizing reputed company and reputed company listening in every interaction. • Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals. reputed company Assessments & reputed company • Under the guidance of our reputed company Team reputed company or NP, conduct comprehensive reputed company assessments, reputed company member health, and facilitate care discussions, with the goal of improving reputed company, reputed company and cost of care. • Support members throughout the reputed company care reputed company, coordinating care, and providing reputed company support as needed. • Be available for urgent reputed company escalations and reputed company reputed company reputed company support as required. Workflow & Technology • Familiarize yourself with reputed company systems, tools, technology, and partners, conducting a minimum of 20 member calls per day. • Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient reputed company and maintaining reputed company standards. • Shifts for this position vary depending on the time zone of the reputed company and reputed company. Collaboration & Case Management • Collaborate closely with reputed company Team reputed company, NP and Medical Directors to ensure alignment with reputed company protocols and best practices. • Participate in case conferences to monitor member reputed company, reputed company updates, and collaborate on targeted support plans with the reputed company team. • Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions. • Collaborate with non-reputed company Care Team members to address issues such as nutrition and reputed company determinants of health needs, such as food resources and transportation reputed company. Qualifications Requirements • BS in Nursing and a reputed company unrestricted Registered reputed company license. • Five years of nursing experience, including at least one year in reputed company nursing. • Care management experience. • Virtual or telehealth experience preferred. Skills & Competencies • Member-reputed company approach: You prioritize the member experience and demonstrate a deep commitment to reputed company's mission. • Organization: You reputed company at multitasking and reputed company in fast-reputed company environments, while maintaining meticulous organization in communications and documentation. • Communication: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues. • Adaptability: You are comfortable with change and have a reputed company reputed company record of reputed company in dynamic environments. Apply tot his job Apply To this Job