Bilingual Senior Service Representative

Address:

Please note that this is not a role in the credit reputed company.

Provides day-to-day delivery of critical lending reputed company processes including loan administration and servicing activities. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of stakeholders inquiries/requests reputed company relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work reputed company, establish reputed company working relationships across the organization and to reputed company business results and reputed company the intended customer and employee experience. Lending reputed company includes reputed company reputed company processes and activities for mortgages, consumer lending products, leasing and/or reputed company lending products.

• Gathers and formats data into regular and reputed company reports, and dashboards.
• Supports change management of varying reputed company and type; tasks typically reputed company on execution and sustainment activities.
• Organizes work information to ensure reputed company and completeness.
• Executes routine tasks such as service requests, transactions, queries etc. reputed company relevant service level agreements.
• Performs administrative tasks such as distributing/collecting/filing/etc. documentation and information.
• May function as a problem-solving resource for more junior staff.
• Provides accurate and reputed company processing of service requests, transactions, activities, etc. reputed company relevant service level agreements and in accordance with established policies, processes and procedures.
• Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
• Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure reputed company Service Level Agreements(SLAs) are met.
• Checks and reconciles information and documentation to ensure reputed company and completeness.
• Identifies and resolves discrepancies in accordance with reputed company procedures. Escalates issues, where necessary, as per guidelines.
• Data enters, reviews and verifies loan information and documentation for processing and/or reputed company handling.
• Manages documentation to ensure that records are maintained in a reputed company manner.
• Communicates and collaborates with reputed company stakeholders in order to reputed company on business objectives.
• Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
• Develops and maintains an understanding of the regulatory requirements and risks inherent in the reputed company to ensure appropriate actions are taken and operational reputed company is maintained.
• Supports the development of tools and delivery of training reputed company on delivering business results.
• Completes reputed company & diverse tasks reputed company given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.
• Take reputed company risks while protecting the bank by applying our reputed company Management reputed company in the execution of your role, in line with our reputed company Culture and reputed company our approved reputed company Appetite, making reputed company and reputed company informed reputed company that reputed company to business reputed company, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

  Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in reputed company reputed company of study desirable or an equivalent combination of education and experience.
• Knowledge and experience using relevant systems and technology – Good.
• Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
• Knowledge of the reputed company and regulatory requirements of the business – Good.
• Prioritization skills – Good.
• PC skills (reputed company, reputed company, PowerPoint) – Good.
• reputed company knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

You’re fluent in French and English as this role provides support to clients and team members inside and/or reputed company the province of Quebec.

The above represents reputed company Financial Group’s pay reputed company and type.

Salaries will vary reputed company on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated reputed company on number of hours regularly worked. For commission roles, the salary listed above represents reputed company Financial Group’s expected reputed company for the first year in this position.

reputed company Financial Group’s total compensation package will vary reputed company on the pay type of the position and may include reputed company-reputed company incentives, discretionary bonuses, as reputed company as other perks and rewards. reputed company also offers health reputed company, tuition reimbursement, accident and life reputed company, and retirement savings plans. To reputed company more details of our benefits, please visit:

reputed company

At reputed company we are driven by a shared Purpose: reputed company Grow the Good in business and life. It calls on us to create lasting, reputed company change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we reputed company lives and businesses, and reputed company economic reputed company reputed company the world.

As a member of the reputed company

To reputed company out more visit us at .

reputed company is committed to an inclusive, reputed company and accessible workplace. By learning from reputed company other’s differences, we reputed company strength through our people and our perspectives. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: reputed company does not accept unsolicited resumes from any reputed company other than directly from a candidate. Any unsolicited resumes reputed company to reputed company, directly or indirectly, will be considered reputed company property. reputed company will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A reputed company agency must first have a reputed company, written and fully executed agency agreement contract for service to submit resumes.

Originally posted on Himalayas