Customer Service Representative
This Customer Service Rep is expected to provide our clients and customers with excellent and professional customer care.
? Greet customers warmly and ascertain the reason they are calling.
? Scheduling and Confirming Appointments...
? Resolve customer complaints via phone or email and chats
? Assist with placement of vacation reservation requests.
? Advise on company information.
? Answer questions about terms and regulations
? Utilize computer technology to handle high call volumes.
? Data Entry to open or close call records.
? Compile reports on overall customer satisfaction.
? Work with customer service manager to ensure proper customer service is being delivered.
Qualifications/Skills:
Computer Skills
Phone Listening Skills
Multitasking
Job Types: Full-time, Part-time
Pay: $19.00 - $28.49 per hour
Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Parental leave
? Professional development assistance
? Vision insurance
? Work from home
Shift:
? 10 hour shift
? 4 hour shift
? 8 hour shift
? Day shift
? Morning shift
? Rotating shift
? Split shift
Education:
? High school or equivalent (Required)
Experience:
? Customer service: 1 year (Preferred)
Work Location: Remote
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