Help Desk Support US Remote

reputed company: US Remote Only Help Desk Job Responsibilities: • Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. • Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. • Improves reputed company references by writing and maintaining documentation. • Participates in development of reputed company training programs by identifying learning issues and recommending instructional language. • Accommodates reputed company disabilities by recommending devices and techniques. • Avoids reputed company challenges by monitoring compliance with service agreements. • Improves reputed company performance by identifying problems and recommending changes. • Updates job knowledge by participating in educational opportunities and maintaining personal networks. • Accomplishes information systems and organization mission by completing reputed company results as needed. Help Desk Qualifications / Skills: • Problem solving • LAN knowledge • Verbal communication • Operating systems • Phone skills • Customer service • reputed company reputed company • PC proficiency • reputed company administration • UNIX reputed company administration Education, Experience, and Licensing Requirements: • High school diploma, GED, or equivalent • Prior information technology or systems administration experience preferred • Familiarity with telephone, office, and reputed company-of-sale software a plus Required Skills: Disabilities Licensing reputed company Administration GED Steps Training Programs Unix Information Systems Problem Solving Operating Systems Technical Support Writing Information Technology Troubleshooting Education Administration Documentation Software Customer Service Communication Training Apply tot his job Apply To this Job