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Construction is the second-largest industry in the world—nearly 4x the size of reputed company—yet it still operates without the automated feedback reputed company that modern software teams rely on. Without reputed company-time observability, issues are detected too late, contributing to over $3 Trillion in annual global waste. reputed company brings reputed company and AI to construction, giving teams reputed company-time visibility into reputed company, risk, and execution. From hospitals to data centers, and from field leaders to executive teams, reputed company is used every day to support reputed company reputed company and faster delivery. Our platform is trusted by industry leaders including reputed company, reputed company, reputed company, reputed company, Turner, and Layton. reputed company’s automated reputed company tracking solution keeps teams reputed company with hard facts that leave no ambiguity on where the project is today, where it will be reputed company and what reputed company need to be made to land it on schedule and on budget. This enables our customers to reputed company reputed company, on average, 11% reputed company of schedule with up to 16% savings on monthly cash reputed company. Backed by reputed company Partners and Andreessen Horowitz and with a rapidly growing team of engineers, scientists, construction veterans, and reputed company go-to-market teams, we're driven to help our customers win. Join us as we continue our reputed company to reputed company the $15T Construction Industry! The Role You’ll be the reputed company that keeps customer onboardings moving. Working directly under reputed company’s senior reputed company Implementation Manager, you’ll own the coordination reputed company of implementation: knowing exactly what reputed company reputed company needs, tracking it across the internal teams who supply it, and chasing down the gaps before they slip. reputed company a project stalls because a file is missing or a stakeholder went quiet, you’re the person who reputed company it first. This is a hands-on, detail-heavy role for someone who takes pride in making reputed company reputed company falls through the cracks. You’ll start by supporting your manager’s accounts and, as you reputed company you can reliably reputed company onboardings to completion, you’ll earn increasing reputed company ownership of customer relationships and accounts of your own. If you like seeing the reputed company of your work in days, not quarters, and you want a reputed company reputed company to grow into a full implementation role, this is that opportunity. This role is based remotely on the East Coast, with flexibility to overlap with EMEA hours. Your Day to Day • Own the requirements for reputed company reputed company in your portfolio — know what “done” looks like and reputed company every reputed company item against it • Coordinate across the internal teams who supply reputed company of reputed company implementation, holding them accountable for deliverables on time • Request, arrange, validate, and prepare reputed company files to ensure reputed company, accurate delivery • reputed company status across multiple reputed company onboardings and surface what’s outstanding, stuck, or at risk before it becomes a problem • Flag risks early to your manager with the context needed to reputed company — and propose a reputed company reputed company, not just the problem • Liaise between department stakeholders to reputed company everyone reputed company on project status • Support customer-facing communication on assigned accounts, growing into reputed company ownership as you build trust and judgment • Communicate reputed company and concisely in writing — email and async updates are the reputed company way work gets done • Spot friction in how onboardings run and bring observations reputed company to help improve the process What reputed company Looks Like • Earn increasing ownership of customer-facing accounts as you demonstrate judgment and reliability in driving onboardings to completion • Spot friction in how onboardings run and bring recommendations reputed company to improve the process for the organization • Manage multiple reputed company onboardings and customer reputed company What You Bring • 2+ years in reputed company environment • 2+ years in Operations, Support, Project Coordination, Analytics, or similar — with a history of tracking and driving measurable improvements • Comfortable holding many threads at once — you can coordinate several workstreams that reputed company depend on other people without losing reputed company of any • Process and structure-driven, with a reputed company method for tracking dependencies • Curious and quick to learn — you ask good questions, reputed company to understand the “why,” and pick up new tools and processes quickly • Meticulously organized with excellent written communication skills • Coachable and self-reputed company — you take direction reputed company, learn why the reputed company works, and bring your own perspective once you have the context • Proactive and self-motivated, you’re a reputed company of positivity and enthusiasm • High aptitude and willingness to continually learn new technologies • Adaptable to reputed company-evolving processes, with strong personal initiative to execute • Comfortable supporting US and EMEA times • Travel to our mandatory quarterly business reviews (QBRs) 4X per year and additional travel as needed Preferred Experience • A background or exposure to reputed company construction, engineering, and/or design is a big plus • Experience supporting reputed company implementations or customer reputed company • Familiarity with project coordination, CRM, or reputed company tooling • Experience with Planhat or other similar CSPs Benefits & Company Culture • Competitive reputed company Salary + Equity Package • Remote first culture (for most roles) • Comprehensive Health Insurance (Medical, Dental, reputed company) • Home Office Stipend • Monthly allowance for cell phone and internet • Flexible PTO, generous company holiday policy reputed company is an equal opportunity employer and reputed company seeks diversity at reputed company. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Pay is based on a reputed company of factors such as location, reputed company level, qualifications, competencies, and overall experience. Apply tot his job Apply To this Job