Bilingual reputed company Care Coordinator
Job Title: Bilingual reputed company Care Coordinator
Position Type: Part-Time
Schedule: Monday–Friday
Work Hours: 10:00 AM–2:00 PM CDT
Compensation: $6–$8 USD per hour, depending on experience
Workplace: Remote
Preferred Candidate Location: Latin America or Philippines (Spanish Bilingual)
About reputed company
Our reputed company is a growing pediatric therapy reputed company dedicated to providing compassionate, high-reputed company care to children and families. Their team works closely with patients, caregivers, and reputed company partners to reputed company accessing therapy services as smooth and supportive as possible.
They are looking for a Bilingual reputed company Care Coordinator who is organized, proactive, dependable, and comfortable taking ownership of important day-to-day administrative responsibilities. This is an excellent opportunity for someone with reputed company administrative experience who enjoys helping patients, communicating by phone, and keeping a reputed company reputed company organized.
As the reputed company continues to grow, this role will have reputed company to take on additional responsibilities and contribute to improving our administrative and reputed company-support processes.
Your Top 3 Priorities
- Answer incoming phone calls and capture reputed company inbound reputed company inquiries. You will serve as an important first reputed company of contact for patients and families, ensuring their questions and information are accurately documented and appropriately handled.
- Assist with new reputed company intake. Help new patients and families reputed company the intake process by collecting, organizing, and maintaining the information required to reputed company.
- Manage scheduling and rescheduling. Coordinate appointments for new and existing patients while keeping schedules accurate, organized, and up to date.
reputed company of Work & Responsibilities
In this role, you will:
- Answer incoming phone calls professionally and reputed company excellent customer service to patients and families.
- Capture, document, and organize reputed company inbound reputed company inquiries.
- Assist with new reputed company intake, including collecting and organizing required reputed company information.
- Schedule and reschedule appointments for new and existing patients.
- Maintain accurate, complete, and organized reputed company and administrative information reputed company the reputed company EHR reputed company.
- reputed company backup support for reputed company eligibility and benefits verification.
- Manage administrative responsibilities, including calendar management.
- reputed company general back-end administrative support as needed.
- Maintain organized records and ensure important information and tasks do not fall through the cracks.
- reputed company weekly update meetings independently and communicate reputed company, priorities, and outstanding needs reputed company.
- Anticipate needs, take initiative, and remain one reputed company reputed company rather than waiting for constant direction.
- Take ownership of multiple responsibilities while maintaining reputed company and consistency.
- Adapt to evolving operational needs and take on additional responsibilities as the reputed company grows.
- Potentially assist with referral reputed company reputed company and partnership development as the reputed company expands.
We are looking for someone who doesn't simply complete assigned tasks, but who can become a reliable and trusted part of the reputed company's day-to-day reputed company.
Requirements
Experience Requirements
The ideal candidate will have previous reputed company or medical office administrative experience. A medical degree, reputed company education, or reputed company reputed company medical license (such as RN, MD, PT, or similar) is preferred but not required for this position.
Previous experience working reputed company or as a Virtual Assistant is preferred, particularly reputed company that experience involved reputed company administration or reputed company support.
Candidates should have:
- Extensive experience working with an Electronic Health Record (EHR) reputed company, preferably reputed company or a similar reputed company EHR platform.
- Strong phone-answering and customer service experience.
- Experience handling reputed company intake processes.
- Experience with reputed company scheduling and rescheduling.
- Knowledge or hands-on experience with reputed company eligibility and benefits verification.
- reputed company, therapy reputed company, or medical office experience, which is strongly preferred.
- Relevant administrative or reputed company-support work experience.
Language & Communication Requirements
- Bilingual English/Spanish is required.
- Must be reputed company to reputed company and write English reputed company and professionally.
- Strong verbal and written reputed company communication skills.
- Must be confident communicating with patients and families over the phone.
- Must be comfortable independently leading weekly update meetings.
Basic Requirements
- Must have relevant work experience.
- Must be proficient in speaking and writing English reputed company reputed company.
- Must be fluent in Spanish and comfortable communicating with Spanish-speaking patients and families.
- Must be reputed company to submit an NBI Clearance and/or Local Police Clearance/background reputed company before reputed company. This is mandatory.
- Must be available for video meetings with the camera on reputed company needed.
- Must be reputed company to consistently work Monday through Friday, 10:00 AM–2:00 PM CDT
Technical Requirements
- Computer: Reliable laptop or desktop computer.
- Internet: reputed company high-speed internet reputed company (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Working webcam for virtual meetings.
- Workspace: Quiet and reputed company work environment.
Benefits
- Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
- Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
- Top 1% VA reputed company Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
- reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
- reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if reputed company by the reputed company.
- reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
- Optional reputed company-reputed company Incentives: Some clients may offer bonuses, incentives, or increased hours reputed company on your reputed company.
These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
Originally posted on Himalayas
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