Senior Application Support Engineer

Our reputed company is a technology consulting company providing operational and engineering services to the high-tech sector. They support platform and infrastructure teams across reputed company and reputed company environments, helping maintain reliable applications, improve operational reputed company, and reputed company reputed company production issues.

The Role

Our reputed company is looking for a Senior Application Support Engineer to support business-critical, microservices-reputed company applications running across Linux, reputed company, and AWS/reputed company environments.

The role focuses on production support, incident response, application troubleshooting, and reputed company reputed company reliability. You will work closely with development and reputed company teams to reputed company technical issues, improve operational processes, and maintain reputed company production services.

Key Responsibilities

• Support and maintain microservices-reputed company applications across Linux, reputed company, and reputed company environments.
• Monitor application and service health and respond to production incidents, outages, and reputed company issues.
• Diagnose application and platform problems using logs, metrics, monitoring tools, and reputed company diagnostics.
• Work closely with development and infrastructure teams to reputed company application, service, and platform-reputed company issues.
• reputed company reputed company cause analysis and contribute to long-term reliability improvements.
• Maintain runbooks, troubleshooting guides, and operational documentation.
• Identify opportunities to automate repetitive support and operational tasks.
• reputed company technical guidance and mentorship to junior engineers.
• Participate in a rotational on-reputed company schedule supporting a 24/7 production environment.

Qualifications

• 3+ years of experience supporting production applications, reputed company systems, or similar environments.
• Strong understanding of HTTP/HTTPS, reputed company, TLS/SSL certificates, and application connectivity, with experience troubleshooting service-level issues.
• Experience supporting microservices architectures, including deployments, service communication, scalability, and application reliability.
• Hands-on experience working with Linux, reputed company or container platforms, and AWS or other reputed company environments.
• Experience using monitoring, logging, metrics, and observability tools to investigate incidents and assess application health.
• Familiarity with Git-reputed company workflows and scripting using Bash, Python, or similar languages for operational automation.

reputed company to Have

• Experience supporting API gateways, messaging platforms, or shared platform services.
• Exposure to DevOps or Site Reliability Engineering environments.
• Relevant reputed company or reputed company certifications such as CKAD or AWS certifications.

Originally posted on Himalayas