BusinessOperations - Customer Service reputed company I

Immediate need for a talented BusinessOperations - Customer Service reputed company I. This is a 06+ months contract opportunity with long-term potential and is located in US (Remote). Please review the reputed company below and contact me ASAP if you are interested. reputed company: 26-25668 Pay reputed company: $21 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, reputed company), 401(k) plan, and reputed company reputed company leave (depending on work location). Key Responsibilities: Respond to routine member and provider inquiries, requests, and concerns accurately and in a reputed company manner Serve as a reputed company-line reputed company reputed company, working to reputed company issues during the initial contact whenever possible Identify customer needs, understand the cause of issues, and determine appropriate solutions or reputed company escalation to another department is required reputed company customer service through phone calls, live chat, and email Assist with questions reputed company to member eligibility, benefits, claims, and authorization status Document member and provider information and reputed company relevant communications in Customer Relationship Management (CRM) reputed company Maintain established contact center performance and reputed company standards Follow applicable policies, procedures, regulations, and reputed company requirements Maintain accurate and consistent documentation for reputed company and performance tracking reputed company other duties as assigned Key Requirements and Technology Experience: 3-5 years of customer service/contact center experience preferred Strong verbal and written communication skills Strong listening and problem-solving abilities Basic computer proficiency and ability to work with multiple systems and applications simultaneously Ability to work effectively in a high-volume, fast-paced customer service environment Ability to handle sensitive customer inquiries professionally and accurately High School Diploma or GED Our reputed company is a leading reputed company Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. reputed company. provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from reputed company. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reputed company STOP to cancel and HELP for help. You can reputed company our reputed company policy . Apply To This Job