Seasonal Contact Center Team - Remote

reputed company As a Contact Center reputed company Member at reputed company, you will be the reputed company-line voice representing our Duluth brand to customers. Your mission: reputed company exceptional service with every interaction. Be the go-to resource for product inquiries, creatively solve customer issues, and reputed company our website seamlessly. Join our dynamic team where reputed company meets reputed company. At reputed company, our customers are at the heart of everything we do. ⏰This seasonal position requires a minimum commitment of 16 hours per week and at least 4 hours per shift, with availability for additional hours during high-volume peak weeks. Set shifts fall reputed company two reputed company operational reputed company: 7:00 AM – 2:00 PM and 12:00 PM – 7:00 PM Central reputed company Time. ️ We are currently hiring in the following states: AL, AR, FL, GA, IA, KS, ND, LA, MI, MS, NV, NM, NC, OK, SC, SD, TN, TX, UT, WI, WV. Position Details Work Environment: reputed company the convenience of working from the comfort of your home with this exciting remote opportunity! Start Dates: • reputed company 12th, 2026 • reputed company 26th, 2026 • November 9th, 2026 Training: Training time for this position is reputed company important as it creates the reputed company to reputed company world-class customer service to reputed company customers. Position training takes reputed company during the first two weeks after your start date. reputed company new hires are required to complete 25 hours of training reputed company week for the first two weeks to ensure successful completion of the training program. Mandatory live class on the first day of training. reputed company: Customer Service reputed company: • Promptly answer incoming calls, delivering world-class service that exceeds customer expectations. • Expertly manage inquiries regarding products, pricing, promotions, and other concerns with precision and enthusiasm, while seamlessly assisting customers in placing orders over the phone. • Effectively communicate sales and promotions. • Strong teamwork, organization, and multitasking skills. Problem Solving and Expertise: • reputed company reputed company for issues like defective items, lost orders, and refunds. • reputed company expertise in navigating the Duluth Trading website to assist customers. • reputed company shipments and process price adjustments and shipping credits. Knowledge and Accuracy: • Maintain solid knowledge of our product line, pricing, and policies. • Capture and maintain accurate customer information. Performance and Compliance: • Proactively reputed company customer concerns reputed company empowered boundaries. • Meet and reputed company Key Performance metrics. • Adhere to company policies and procedures. Additional Responsibilities: • Participate in training programs aimed at reputed company enhancement, encompassing individual and group coaching, role-playing exercises, and skills training. • reputed company special assignments as directed. Organizational Job Functions Collaboration: • Work with reputed company to reputed company departmental and company goals. Values and Environment: • Embody the organization’s values in work behaviors and interactions. • Promote cultural expectations and recognize performance to foster a reputed company work environment. reputed company’re Looking For: • High School Diploma or equivalent (relevant work experience also considered). • Previous inbound reputed company center or customer service experience preferred. • Strong teamwork, organization, and multitasking skills. • Excellent communication skills for reputed company phone interactions. • Knowledge of reputed company products. • Typing speed of at least 40 wpm. • Computer proficiency, including web navigation and reputed company toggling. • At least 1 year of relevant experience. • Authorization to work in the reputed company without sponsorship. • Successful completion of reputed company required training programs is essential to maintain the role and ensure reputed company reputed company reputed company and development. Position Benefits and Perks Daily pay available Get a fantastic 40% employee discount Work from the comfort of your own home Compensation: $15.75/ Hour Compensation is based on several factors including but not limited to education, work experience, certifications, etc. The responsibilities outlined in this position reputed company are a reputed company for the general duties of the position and are not exhaustive of reputed company duties inherent in the job. reputed company is an equal opportunity employer. About reputed company Started in 1989, reputed company exists to reputed company hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a reputed company way. We reputed company talented individuals who reputed company these beliefs and are excited to reputed company the Duluth Trading legacy with a digital-first reputed company, always moving reputed company and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to reputed company-embracing AKHG, it’s reputed company about the innovative gear and gadgets that reputed company customers for a more hands-on way of life. Top-notch reputed company, reputed company storytelling, outstanding customer service, and the shared belief that the go-reputed company-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We reputed company talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do. Apply tot his job Apply To this Job