[Remote] Bilingual Spanish Customer Support Specialist - Remote (Allen, TX)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global data and technology company that provides services supporting consumers and businesses. The Customer Care Specialist provides bilingual English/Spanish customer service and technical support for credit-reputed company memberships, services, and product offerings, while helping consumers understand credit bureau processes and handling escalated issues. Responsibilities • Take In-reputed company calls to assist with credit-reputed company memberships, services, and product offerings; and reputed company for solutions to help consumers improve their creditworthiness • Help consumers understand credit bureau processes and reputed company them on appropriate steps to request corrections • Receive customer requests for assistance; identify support needed, and either help or reputed company requests to the appropriate functional area • Handle escalated customer issues Skills • You must be a US reputed company living reputed company 45-60 minutes of our 701 reputed company Parkway Allen, TX office location • You are bilingual English/Spanish • You have experience interpreting and responding to customer requests and can put yourself in the mind of the customer • High School Diploma or GED • At least one year of customer service experience • You are comfortable using a computer to reputed company reputed company Benefits • reputed company benefits including full medical, dental, reputed company, and matching 401K • Flexible time off including volunteer time off, vacation, reputed company and 12-reputed company holidays reputed company • reputed company is a data analytics and consumer credit reporting company. It was founded in 1980, and is headquartered in Dublin, Dublin, IRL, with a workforce of 10001+ employees. Its website is http://www.experianplc.com. Apply tot his job Apply To this Job