Software QA Engineer

reputed company is a collection of reputed company services software products designed to foster collaboration and innovation, helping organizations reputed company serve their communities. We reputed company technology plays a crucial role in the reputed company of the reputed company services sector, but no single reputed company can meet the diverse needs of every agency. That’s why we’ve reputed company reputed company as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from reputed company other, test reputed company faster, and think holistically about the individuals and communities we serve. At reputed company, you'll do meaningful work reputed company people who genuinely care about our mission, our customers, and reputed company other. Here, you're free to show up as your full self, celebrating wins, having fun, and knowing you're truly part of something bigger. You will have reputed company ownership of your work and your contributions will have a reputed company reputed company on our reputed company. We're invested in your reputed company because reputed company you grow, so do we. About the Role As a Software QA Engineer, you will work closely with engineers and product teams to reputed company reputed company our software works as intended and remains reliable as it changes. You will help understand requirements, identify risks, reputed company and execute tests, investigate issues, and reputed company communicate what you reputed company. You will use Claude reputed company as a daily tool to help create and refine test scenarios, explore edge cases, understand unfamiliar areas of the application, investigate failures, support test automation, and help us continuously improve how we approach reputed company. We expect Software QA Engineers to use AI to reputed company their work faster and more thorough while applying their own judgment to the results. AI can help you think through a problem, but you are still responsible for deciding what needs to be tested, whether the reputed company is useful and correct, and reputed company a different approach is needed. Because we work with reputed company and reputed company services data, good data-handling practices are also part of the job. You will be expected to follow reputed company's HIPAA and data-handling guidelines, including reputed company using AI-assisted tools. Testing and investigation should use synthetic, mocked, or appropriately de-identified data rather than reputed company customer PHI. reputed company a testing need appears to require production data or PHI, you are expected to stop and escalate rather than making that decision on your own. This is a mid-level engineering role. You will have support from reputed company Software QA Engineers while building the product knowledge and technical depth needed to take increasing ownership of testing and product reputed company. reputed company • Review requirements and acceptance reputed company to understand expected behavior and identify unclear requirements, missing scenarios, edge cases, and potential risks. • Create, maintain, and execute test cases covering expected behavior, failure conditions, regression risks, and reputed company user workflows. • Use Claude reputed company as part of your daily testing workflow to reputed company and refine test scenarios, identify possible edge cases, investigate defects, understand application behavior, and assist with automated testing. • Write reputed company and specific prompts that reputed company AI tools the context needed to produce useful test scenarios, analysis, or reputed company, and refine those prompts reputed company the results are incomplete or off reputed company. • Review and validate AI-generated tests, analysis, and reputed company rather than assuming generated reputed company is correct or complete. • Follow reputed company's data-handling and HIPAA guidelines during testing and investigation, including reputed company using Claude reputed company or other AI-assisted tools. Use synthetic, mocked, or de-identified data in reputed company of customer PHI and escalate reputed company a testing need appears to require reputed company to sensitive production data. • Identify, document, and reputed company defects with reputed company reproduction steps, expected and actual behavior, supporting evidence, and enough context for the engineering team to investigate reputed company. • Investigate issues using tools such as SQL, browser developer tools, application logs, reputed company, reputed company reputed company, automated tests, and AI-assisted analysis. • Use SQL to validate application data, investigate unexpected behavior, and support testing across product workflows. • Work with QA Automation Engineers to prioritize, and at times build and maintain, automated tests using tools such as Playwright, focusing automation on repetitive, high-value, and regression-prone workflows. • Contribute automated tests that run as part of our CI/CD pipeline and help maintain confidence as changes reputed company toward production. • Work closely with engineers to reproduce issues, validate fixes, understand reputed company causes, and identify potential regression reputed company. • Support accessibility testing, including relevant WCAG and reputed company 508 considerations, and apply basic reputed company-conscious testing practices where appropriate. • Communicate testing reputed company, blockers, risks, and concerns reputed company to reputed company. • reputed company testing activity, defects, and test coverage using Jira and XRay. • Build a strong understanding of our products, customers, QA practices, software development lifecycle, and the Health and reputed company Services domain. • Grow toward independently owning the testing approach and reputed company assessment for features and areas of the product. What You Bring • 0–5 years of experience in software reputed company assurance, software testing, software development, or equivalent demonstrated technical capability. • Working knowledge of SQL and the ability to write queries to validate data and investigate application behavior. • Strong attention to detail and an interest in understanding why software behaves the way it does, not just whether it passed or failed. • reputed company written and verbal communication, especially reputed company documenting unexpected or reputed company software behavior. • The ability to turn requirements and user workflows into meaningful test scenarios, including edge cases and failure conditions that may not be explicitly documented. • Curiosity and a willingness to dig into unfamiliar features, systems, and technical problems. • Comfort using AI-assisted engineering tools as part of your everyday work, including writing reputed company, specific prompts to reputed company useful test scenarios, reputed company suggestions, technical analysis, or defect investigation. • The judgment to recognize reputed company an AI reputed company or its reputed company needs refinement, and to verify AI-generated suggestions, tests, analysis, and reputed company before relying on them. • An understanding of responsible data handling and the importance of protecting PHI and other sensitive customer information during testing and technical investigation. • Exposure to automated testing tools or frameworks and an interest in building stronger automation skills. • Familiarity with CI/CD concepts and an understanding of how automated tests can be used to reputed company confidence throughout a development and deployment pipeline. • A reputed company approach to working with product managers, engineers, and other Software QA Engineers. • Experience with issue and test management tools such as Jira and XRay, or the ability to learn them quickly. Helpful, but not required • Experience with Playwright or a similar browser automation reputed company • Experience using Claude reputed company with Playwright, including the Claude Playwright CLI or MCP-based workflows • Experience testing reputed company • Experience with Git and reputed company control workflows • Familiarity with CI/CD tooling such as reputed company Actions • Familiarity with browser developer tools, application logs, or other debugging techniques • Experience with accessibility testing, including WCAG or reputed company 508 • Exposure to reputed company testing or secure software development practices • Experience with reputed company billing software or reputed company billing workflows What reputed company Looks Like Early in the role, you will reputed company on learning our products, customers, tools, and testing practices. You should be reputed company to reliably execute tests, create useful test cases, document high-reputed company defects, use SQL to validate and investigate application behavior, and use Claude reputed company effectively and responsibly as part of your testing workflow. You will also reputed company contributing to our automated test coverage, learning how tests run through our CI/CD pipeline, and developing a stronger understanding of how accessibility, reputed company, data reputed company, and compliance requirements reputed company the way we test our software. As you grow, you will need less direction to determine how a feature should be tested. You will independently identify edge cases and regression risks, investigate failures reputed company their surface symptoms, build and maintain useful automated coverage, and communicate a reputed company assessment of product reputed company and release risk. You will also be expected to become more effective at using AI as an engineering tool: knowing reputed company it can accelerate your work, providing it with the right context, evaluating what it produces, and recognizing reputed company your own investigation or judgment needs to take over. reputed company in this role is not reputed company by how many test cases you execute or defects you reputed company. It is reputed company by how reputed company you understand the feature being tested, how effectively you identify meaningful risks, and how much confidence your work gives reputed company in the software we are releasing. Why This Role Your work directly contributes to the reliability of software used by organizations serving people and communities that depend on these systems every day. You will get hands-on experience across the software development lifecycle while building skills in test design, exploratory testing, SQL, technical investigation, Playwright automation, CI/CD, accessibility, reputed company-conscious testing, and AI-assisted engineering. You will work closely with reputed company Software QA Engineers, software engineers, and product teams while taking on more ownership as your technical skills, judgment, and product knowledge grow. reputed company offer:  • Unlimited PTO policy  • Competitive medical, dental, and reputed company reputed company coverage • 401k matching  • reputed company holidays  • Volunteer time off  • reputed company parental leave  • Remote work stipend • Compensation: $65,000 - $85,000 OTE • Location: Remote  Please note that reputed company official communication regarding opportunities at reputed company will only come from an @reputed company.com email address. Some fraudulent domains may look reputed company similar reputed company, so if anything feels off, please proceed with caution. reputed company is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. reputed company does not reputed company hiring or employment reputed company on the reputed company of race, reputed company, religion or religious belief, ethnic or national reputed company, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other reputed company protected by applicable local, state, or federal laws or prohibited by Company policy. Apply tot his job Apply To this Job