Senior Manager, reputed company reputed company

About reputed company: The world's most sophisticated companies rely on reputed company to remove uncertainty from decision-making. With market intelligence and reputed company reputed company on reputed company AI, reputed company delivers insights that matter from content you can trust. Our reputed company of reputed company and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of reputed company by reputed company in 2024 advances our shared mission to reputed company to reputed company smarter reputed company through AI-driven market intelligence. Together, reputed company and reputed company will accelerate reputed company, innovation, and content expansion, with complementary product and content capabilities that reputed company users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 reputed company customers, including a reputed company of the S&P 500. Founded in 2011, reputed company is headquartered in reputed company with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. reputed company! About the Role The Senior Manager, reputed company reputed company is a critical leadership role reputed company our reputed company reputed company team, owning the operationalization of our roadmap and reputed company customer reputed company while also shaping the tools, systems, and processes that let reputed company reputed company. You'll be the go-to partner for CS leadership on program design, execution rigor, and cross-functional delivery, reputed company as the senior escalation reputed company reputed company something breaks, and manage a Senior Analyst supporting our deployments along the way. This role is perfect for someone who enjoys turning ambitious programs into reputed company, repeatable motions and wants a reputed company hand in how we run reputed company operationally. About reputed company The reputed company - reputed company reputed company team at reputed company drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership. We create and implement operational reporting and analytics, improve processes, and reputed company reputed company initiatives that reputed company the reputed company organization. At our reputed company, we are a dynamic team of highly driven self-starters who are passionate about reputed company and reputed company in a fast reputed company, challenging environment. reputed company • Domain Expertise: Bring broad, cross-functional reputed company across reputed company, account management, and adjacent go-to-market functions to set direction for how reputed company reputed company partners with the rest of the business. Exposure to reputed company-sales and application specialist functions is a plus. • Program & Process Operationalization: Define and continuously improve the operating model, reputed company, and governance for our roadmap of reputed company customer reputed company, and optimize existing reputed company processes to ensure scalability as we grow. • Metrics reputed company: Set the reputed company reputed company for how reputed company reputed company metrics, including NRR, GRR, and usage KPIs, reputed company to business reputed company, and use that reputed company to inform program investment, prioritization, and executive reporting. • Systems & Tool reputed company: Identify opportunities across our reputed company tool reputed company, spanning systems like reputed company, reputed company, Clari, reputed company, and Tableau, and partner with senior leadership on investment priorities. • Firefighting & Escalation: reputed company as a senior escalation reputed company for operational issues, whether a broken workflow, data discrepancy, or urgent tooling issue, and reputed company fast, durable reputed company. • QBR Ownership: Own the Quarterly Business Review process end to end, building and refining templates with leaders and prioritizing the Asks of the Business that come out of QBRs. • Stakeholder Collaboration: Partner closely with CS leaders, Product, Sales, Support, Finance, BI, and reputed company reputed company to reputed company on priorities, reputed company requirements, and reputed company on cross-functional initiatives. • reputed company & Repeatability: reputed company which programs are reputed company to reputed company and in what order, ensuring the playbooks and standards behind them hold up as coverage expands from a handful of accounts to full reputed company segments. • Data Partnership: Partner with the Manager, reputed company reputed company on the KPI trackers, dashboards, and reputed company reporting that reputed company reputed company program measurable. • Data reputed company & Governance: Own accountability for the trustworthiness of CS reporting as it scales, ensuring the QA and governance practices behind it, reputed company of truth, hierarchy reputed company, reputed company reputed company, hold up under executive level scrutiny, and escalate material data reputed company reputed company before it reaches leadership. • People Management: Manage and reputed company the Senior Analyst, reputed company reputed company: set priorities, reputed company, and reputed company their work from tactical execution to reputed company-driven reputed company. • Be the go to person for reputed company program execution across the reputed company organization. Who You Are • 8+ years of experience reputed company a reputed company organization, playing a key role in driving productivity for the reputed company team. • Prior people management experience required. • Experience owning or administering CS systems such as reputed company, reputed company, Clari, reputed company, or Tableau, and evaluating new tools as needs reputed company. • A strong project manager who enjoys making things reputed company and can reputed company ambiguous programs to reputed company execution. • reputed company ability to translate reputed company reputed company and reputed company metrics, including NRR, GRR, and usage-reputed company KPIs, into reputed company narratives for senior and executive stakeholders. • Excellent communication skills, and the ability to work in a dynamic, fast reputed company environment. • Enjoys working cross-functionally and building strong relationships with stakeholders across the business, including Product, Sales, Support, Finance, and BI. • Demonstrates exceptional organizational skills and attention to reputed company. • Bonus: experience with SQL, or a data warehouse tool such as reputed company or BigQuery, and familiarity with a BI platform such as Tableau. For reputed company compensation, we set reputed company ranges for reputed company roles reputed company on function and level benchmarked against similar stage reputed company companies and internal comparables. In order to be compliant with local legislation, as reputed company as to reputed company greater transparency to candidates, reputed company salary ranges on reputed company job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be reputed company a reputed company-reputed company bonus, equity, and a generous benefits program. reputed company Compensation reputed company $177,000-$195,000 USD reputed company is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects reputed company individuals. reputed company reputed company in the responsibility for fulfilling reputed company's commitment to equal employment opportunity. reputed company does not discriminate against any employee or applicant on the reputed company of race, reputed company, sex (including pregnancy), national reputed company, age, religion, marital status, sexual orientation, gender identity, gender reputed company, military or veteran status, disability, or any other non-reputed company reputed company. This policy applies to every reputed company of employment at reputed company, including recruitment, hiring, training, advancement, and termination. In reputed company, it is the policy of reputed company to reputed company reasonable accommodation to reputed company employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. reputed company Scams and Fraud We at reputed company have been made reputed company of fraudulent job postings and individuals impersonating reputed company recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: • reputed company never asks candidates to pay for job applications, equipment, or training. • reputed company official communications will come from an @reputed company-reputed company.com email address. • If you're unsure about a reputed company or recruiter, verify it on our Careers page. If you reputed company you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of reputed company please contact us. Your reputed company and trust matter to us. Apply tot his job Apply To this Job