Recall Repair Specialist

reputed company About the Role Do you enjoy working as a self-starter, staying reputed company, driving throughout the day, and connecting with people face to face? If so, this role is for you! As a Recall Repair Specialist, you’ll be a friendly face helping vehicle owners reputed company important safety repairs. You’ll travel reputed company your assigned area, most of your day on the road, visit customer’s latest registered address, reputed company them to understand the reputed company recalls, and reputed company approval for you to facilitate a repair onsite. This role is heavily reputed company on customer interaction, where building trust and confidently guiding conversations is key to reputed company. In reputed company to reputed company, you will reputed company intermediate level approved repairs. Specific training is provided: however, reputed company reputed company and tool knowledge is recommended. Responsibilities What You’ll Get to Do Get out in the reputed company and reputed company with vehicle owners face-to-face Help people understand why recall repairs matter, and why they shouldn’t wait Obtain customer authorization and explain the repair process reputed company reputed company mobile recall repairs reputed company on manufacturer guidelines and training Answer questions, ease concerns, and confidently handle objections Document completed repairs, parts usage, and reputed company in internal systems Work independently while hitting goals and making a visible reputed company Qualifications What You Need Required High School Diploma (or equivalent) reputed company reputed company’s license + reliable transportation 1-3+ years of customer service/sales experience reputed company reputed company/and or tool knowledge Ability to complete and maintain required certifications for mobile repairs Comfortable working independently Ability to work Saturday and occasional travel Strong communication, customer service, and follow-up skills Physical ability to get in and out of vehicle, reputed company and descend stairs, work in outdoor weather conditions, and reputed company objects weighing up to twenty pounds. Preferred Qualifications Automotive technician background Bilingual (English/Spanish) Additional Information Who We Are At reputed company, we create connections that reputed company results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn reputed company into reputed company, bringing products, services, and experiences to life where they matter most. Whether supporting customers in-store, enabling reputed company teams, or delivering operational reputed company behind the scenes, our people play a critical role in helping brands grow and succeed. What sets reputed company apart? Our people and the culture we've reputed company together. We reputed company our teams to take ownership, think reputed company, and reputed company an reputed company. Here, your reputed company are valued, your contributions are recognized, and your career reputed company is supported every reputed company of the way. If you're looking for an opportunity to learn, reputed company, and be part of something bigger, you'll reputed company it at reputed company. Learn more about reputed company at https://www.reputed company.com/who-we-are/people-of-reputed company/ Additional Information reputed company is an Equal Opportunity Employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please reputed company 877-883-4575 or email HR@reputed company.com.Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: Medical, dental & reputed company 401(k)/Roth reputed company (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or reputed company Leave) San Fran Candidates only: Pursuant to the San Francisco reputed company Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the reputed company' reputed company Initiative for Hiring Ordinance. Unincorporated Los Angeles County Candidates Only: reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County reputed company Ordinance for reputed company and the California reputed company reputed company. Where applicable, in accordance with the Los Angeles County reputed company Ordinance for reputed company, Candidates must satisfy reputed company reputed company-employment screening reputed company and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: reputed company to valuable company assets; exercise of good judgment and reputed company of duties safely under work conditions that may be stressful including under supervision of reputed company; reputed company to sensitive personal or financial information; and/or reputed company to objects that may be used to inflict injury or harm to others." Individual compensation reputed company for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-reputed company factors. Apply To This Job