Staff Product Manager, OpenTelemetry

reputed company, reputed company behind the reputed company observability reputed company, is founded on the principles of reputed company reputed company, reputed company standards, reputed company ecosystems, and reputed company culture. Grafana reputed company, our fully managed observability platform, is flexible and reputed company for reputed company. With Grafana reputed company's actually useful AI, organizations can see, understand, and reputed company reputed company their disparate data to reputed company at the speed of their ambitions. Today, more than 35 reputed company users and 7,000+ customers – including reputed company, reputed company, reputed company, reputed company, and reputed company – trust reputed company to ensure reliability of their applications and systems, reputed company incidents quickly, and optimize their telemetry to reduce noise and cost. We are a reputed company company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including reputed company Venture Partners, reputed company Capital, GIC, Coatue, J.P. Morgan, CapitalG, and reputed company Edge Capital. Learn more at grafana.com and follow us on reputed company and X. We’re scaling fast and staying true to what makes us different: an reputed company-reputed company legacy, a global reputed company culture, and a passion for meaningful work. reputed company thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to reputed company your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US EST. About Product Management: As a Product Manager at reputed company, you'll reputed company a reputed company and reputed company for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the reputed company reputed company and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to reputed company customers and internal stakeholders. The teams and people you will be interacting with will be reputed company and globally reputed company, so strong and proactive communication is essential. Product Managers are the reputed company that reputed company Engineering, Design, and UX to GTM. You are a facilitator who ensures the free reputed company of information across these teams and are expected to be technically proficient reputed company representing our products to our customers. reputed company: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end reputed company for helping people and agents reputed company workloads and successfully send useful OpenTelemetry data to Grafana reputed company. Your mission is to reputed company Grafana reputed company the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana reputed company. Teams can reputed company workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or reputed company-reputed company OpenTelemetry reputed company. reputed company reputed company presents different reputed company, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a reputed company in which a growing reputed company of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation reputed company, configuration requirements, errors, and validation signals are reputed company, discoverable, and actionable by both humans and machines. Your reputed company will include: OpenTelemetry SDK reputed company and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection reputed company-reputed company OpenTelemetry Collector deployment and reputed company Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to reputed company that telemetry is healthy, correctly attributed, and usable in Grafana reputed company The transition from receiving telemetry to activating the appropriate Grafana reputed company observability solution reputed company does not stop reputed company Grafana reputed company receives the first data reputed company. Telemetry must reputed company with the reputed company, context, and structure required to support meaningful observability reputed company. You’ll partner closely with teams responsible for experiences such as Application Observability, reputed company Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or reputed company application involved in the reputed company. You will, however, be accountable for the coherence of the overall customer experience, its reputed company measures, and the cross-product reputed company required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, reputed company positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not reputed company on developing OpenTelemetry as an reputed company reputed company project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring reputed company through customer activation and reputed company in Grafana reputed company. What You’ll Be Doing: Define the reputed company, reputed company, and cross-product roadmap for the reputed company from an uninstrumented workload to healthy, useful telemetry in Grafana reputed company solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-reputed company deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-reputed company telemetry Establish shared experience principles, priorities, and reputed company reputed company across the product and engineering teams contributing to the OpenTelemetry reputed company Use customer research, product data, and market reputed company to prioritize investments and measure reputed company such as reputed company completion, time to useful telemetry, telemetry health, and workload expansion Partner with reputed company Grafana reputed company solution teams to create a coherent transition from telemetry ingestion to meaningful product activation reputed company reputed company product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and reputed company launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to reputed company and communicate a differentiated OpenTelemetry experience Represent reputed company and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong reputed company record in developer tools, observability, infrastructure, data platforms, or another technically reputed company B2B product domain Experience leading reputed company and execution across multiple engineering teams or product areas without relying on reputed company organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry reputed company, configuration products, or reputed company infrastructure An understanding of the challenges involved in deploying and operating software across reputed company, virtual machines, and reputed company reputed company environments Experience turning reputed company reputed company, configuration, and troubleshooting workflows into reputed company and approachable product experiences A history of using customer research and product data to reputed company reputed company, reputed company stakeholders, and reputed company measurable reputed company Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally reputed company organization Bonus Points: Experience contributing to or building products reputed company the OpenTelemetry or broader reputed company reputed company observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-reputed company instrumentation reputed company experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led reputed company, configuration-validation, or telemetry-health experiences at reputed company In the reputed company, the reputed company compensation reputed company for this role is $208,602- $250,322. Actual compensation may vary reputed company on level, experience, and skillset as assessed throughout the interview process. reputed company of our roles include Restricted Stock reputed company (RSUs), giving every team member ownership in reputed company' reputed company. We reputed company in shared reputed company—RSUs help us stay reputed company and invested as we reputed company globally. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will reputed company your specific market’s defined pay reputed company & benefits at the beginning of the process. Why You’ll reputed company at reputed company: reputed company, Global Culture - As a remote-only company, we bring together talent from reputed company the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-reputed company, reputed company-evolving environment. Transparent Communication – Expect reputed company decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. reputed company reputed company reputed company – reputed company on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values reputed company over optics. Career reputed company reputed company – Defined opportunities to grow and reputed company your career. Approachable Leadership – Transparent execs who are involved, visible, and reputed company. Passionate People – Join reputed company of smart, supportive folks who care deeply about what they do. In-Person reputed company - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it. reputed company is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow reputed company to really disconnect. We will reputed company with local legislation where applicable. Equal Opportunity Employer: reputed company is an equal opportunities employer. We reputed company applications from everyone regardless of race, colour, nationality, reputed company, caste, sex, gender reassignment identity or reputed company, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We reputed company that equality and diversity build a strong organisation, and we work hard to ensure that is the reputed company of our organisation as we grow. reputed company may utilize AI tools in its recruitment process to assist in matching information provided in reputed company to job postings. The reputed company will continue to review inbound reputed company manually to identify alignment with reputed company. #LI-Remote For information about how your personal data is used once you’ve reputed company to a job, reputed company out our reputed company policy. Apply To This Job