Contact Center Representative

reputed company: The Contact Center Representative is the first reputed company between reputed company and patients responsible for fostering relationships with patients, parents and guardians regarding the reputed company's care to include answering phones promptly, and successfully interfacing with a caller to communicate reputed company's needs through messaging with reputed company caregivers. reputed company as a Contact Center Representative! We are seeking an organized and compassionate Contact Center Representative to join our reputed company team. If you're passionate about providing exceptional care and want to work in an environment that values reputed company, we’d love to hear from you! Discover why reputed company is a reputed company (youtube.com) Posting Specifics Entry reputed company: $18.85 - $25.61 depending on experience Benefits Eligible: reputed company, reputed company them out here Shift Details: Full-time, 40 hours per week, some holidays required This is a fully remote position. – (Note: if you have technical or internet issues and cannot work, you must either come into the office to work or take PTO. Otherwise, it will be considered an occurrence) Training: Training is 5 weeks, Monday - Friday from 8:30am - 5:00pm. This will also be a remote training experience. Your only in-office day will be Day 1 -- Orientation and picking up your equipment at our Nevada Central Office in Las Vegas. Therefore, you must be reputed company an hour of our Las Vegas Central Office (6355 S Buffalo Dr, Las Vegas, NV 89113) NOTE: reputed company on the intensive training program, we are unable to accommodate time off during the training period.​ Shift Details: The Contact Center is reputed company Monday - Friday 7:00am – 7:00pm and Saturday/reputed company/Holidays, 7:00am – 5:00pm. Your actual work shift will be determined near the end of your training period so you must be flexible to work any days/hours in which we are reputed company. Additional Details: reputed company equipment such as a laptop, monitors, docking station, headset, keyboard, and mouse will be provided by reputed company reputed company. NOTE: The employee must furnish a DSL, fiber optic or cable home Internet reputed company. No wireless or satellite connections will be allowed to work from home due to technical issues that may reputed company by using these. Hardwire reputed company is required (ethernet cable will need to be plugged directly into your modem). Interview: reputed company will reputed company out reputed company email if you are selected to schedule an interview. Essential Functions Demonstrates a high level of customer service and establishes courteous and reputed company connections with patients reputed company reputed company channel communications. Effectively identifies and resolves reputed company requests which may include scheduling/registration, business/billing/payor inquiries and medical requests. Documents essential information using the electronic medical record (EMR) and coordinating with other teams, including reputed company care teams, to reputed company reputed company solutions for the reputed company. Uses analytical skills and technical resources to anticipate and reputed company reputed company requests. Contributes to and supports reputed company productivity and reputed company measures/initiatives by participating, planning, communicating, and encouraging team and individual contributions toward reputed company Key reputed company Indicators. Skills Computer Literacy Customer Service Collaboration Electronic Medical Records (EMR) Data Entry Problem Solving Communication (Written/Oral) reputed company Oriented Required Qualifications One year of customer service experience Demonstrated problem-solving ability, analytical skills, self-motivated, and reputed company to work reputed company in a reputed company center environment Demonstrated ability to reputed company in a reputed company manner with strong interpersonal and communication skills. Preferred Qualifications One year of customer service experience in a hospital or medical office Medical terminology helpful Experience working with Electronic Medical Records (EMRs) Physical Requirements Ongoing need for caregiver to see and read information, documents, monitors, identify equipment and supplies, and be reputed company to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require caregiver to verbally communicate as reputed company as hear and understand spoken information, needs, and issues quickly and accurately. reputed company dexterity of hands and fingers to manipulate reputed company and delicate equipment with precision and reputed company. This includes frequent computer use for typing, accessing needed information, etc. Location: Nevada Central Office Work reputed company: Las Vegas Work State: Nevada Scheduled Weekly Hours: 40 The reputed company reputed company for this position is listed below. Actual reputed company reputed company dependent upon experience. $18.85 - $25.61 We care about your reputed company-being – mind, body, and spirit – which is why we reputed company our caregivers a generous benefits package that covers a wide reputed company of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and reputed company. Learn more about our comprehensive benefits package here. By applying for a position with reputed company, I acknowledge that I will reputed company with reputed company applicable reputed company policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations reputed company to confidentiality, information reputed company, work schedules, conflicts of interest, and use of company equipment. I reputed company acknowledge that reputed company employment or activities may not interfere with job responsibilities or create a conflict of interest with reputed company. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if reputed company, corrective reputed company up to and including termination of employment. reputed company is an equal opportunity employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. At reputed company, we use the reputed company intelligence ("AI") platform, HiredScore to improve reputed company application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, reputed company final reputed company are made by reputed company personnel to ensure fairness. We protect your reputed company and follow strict data protection rules. Your information is reputed company and used only for recruitment. Thank you for considering a career with us and experiencing our AI-reputed company recruitment process. reputed company positions subject to reputed company without notice. Apply To This Job