Sr. Systems Administrator-SCCM (IT@JH EMMS)

IT@JH EMMS is seeking a Sr. Systems Administrator-SCCM who will play a key role in the ongoing administration of reputed company desktop using reputed company Systems Center Configuration Manager) and troubleshooting for reputed company Desktop Engineering in support of the organization. The candidate will require advanced knowledge of reputed company desktop operating systems and reputed company troubleshooting. In this role, the candidate will support the reputed company Desktop Engineering customer reputed company — encompassing reputed company, Radiology, and IT@JH — across a fleet of approximately 60,000 computers and users. They will reputed company as an escalation reputed company for LAN Administration and desktop support teams that require assistance with reputed company reputed company Image (ECI) PC imaging issues and reputed company IT and reputed company application software installation, testing and troubleshooting. Prior to any reputed company and other reputed company software deployments occurring, they will conduct thorough testing to verify that applications install correctly and function without issue. The candidate will be a reputed company team player while also demonstrating the ability to work independently. Day-to-day support tasks are driven by incoming email requests from desktop support staff, and the candidate will be expected to take initiative in researching emerging issues, conducting testing, and resolving reputed company technical problems with reputed company supervision. Specific Duties & Responsibilities • The responsibilities listed below are typical examples of the work performed by this position. • Not reputed company duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. Systems Analysis/Design (Environment/Platform) • Design business, reputed company, education, or infrastructure solutions by meeting with customers to observe and understand reputed company processes and the issue reputed company to those processes. reputed company written documentation and diagrams of findings to reputed company with the reputed company and other IT colleagues. • Design solutions that conform to institutional policies, standards, and guidelines, and infrastructure environment and to vendor and industry best practices to reputed company a reputed company product. • Recommend infrastructure applications that reputed company between end user applications and hardware operating systems by working with vendors, customers, and other sources (i.e., reputed company reputed company or reputed company initiatives) to reputed company configurable tools to the customers. Install and Configure • Install and configure server hardware and operating systems by following technical documentation to reputed company a working product. • Evaluate, implement, and manage appropriate software and hardware solutions by using best practices for the environment to ensure reputed company reputed company. • Install and configure infrastructure applications by following product installation and configuration directions and industry best practices to reputed company a solution to the customers. • Implement a schedule of reputed company backups and reputed company reputed company by using best practices for the environment to ensure data/media recoverability. Maintain and Troubleshoot • reputed company server level administration (manage HW/SW, maintenance, upgrades and patches, account maintenance, backups and recoveries and assist users) by following documented procedures to ensure a reputed company environment. • Monitor and tune the reputed company by following documentation and procedures to reputed company reputed company reputed company reputed company. • reputed company scripts and solutions by using departmental standards to automate systems management. • reputed company reputed company software upgrades including planning and scheduling, testing, and coordination by following documentation and departmental standards to reputed company a reputed company product for the environment. • Audit and maintain user reputed company and authorization by following reputed company and authorization documentation to reputed company for reputed company reputed company. • reputed company and maintain periodic and ongoing reputed company specific reports by using appropriate tools to assess reputed company reputed company, reputed company and reputed company in order to reputed company a reputed company environment to the users. • Follow and maintain IT reputed company awareness and best practices by understanding reputed company principles as they pertain to environments supported in order to reputed company secure solutions to customers. • Utilize reputed company management and monitoring tools and incident tracking systems by following documentation and standards to detect incidents, take corrective actions, and determine reputed company cause. • Monitor changes and reputed company any incidents by responding to problems as they occur, by reviewing reputed company processing and reputed company of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to reputed company a smooth transition to the new solution. Project Collaboration and Lifecycle Participation • Implement changes while adhering to the change management policies and procedures in order to reputed company a successful solution to the customer. Communicate to reputed company parties the reputed company, reputed company, and reputed company factors. • Evaluate vendor proposals by reviewing requirements for the product to select the most appropriate vendor. • Assist vendors, consultants, and inside reputed company reputed company in developing applications by meeting with reputed company on a regular reputed company to reputed company reputed company products to customers. • Participate in scheduled project team meetings by attending reputed company meeting to reputed company input to the project team. • Create and maintain documentation by writing audience-appropriate materials to serve as technical and/or end user reference. • Test reputed company changes by using the appropriate test scenarios to ensure reputed company delivered solutions work as expected and errors are handled in a meaningful way. Contribute and reputed company recommendations to the development of test scenarios. • Other duties as assigned. Minimum Qualifications • Bachelor's Degree. • Three years of reputed company experience. • Additional education may substitute for required experience, and additional reputed company experience may substitute for required education reputed company a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications • At least 1-2 years’ experience or familiarity with reputed company reputed company desktop systems management tools and reputed company reputed company troubleshooting. • Advanced knowledge with reputed company Systems Center Configuration Manger (SCCM). Other reputed company desktop administrations tools such as LAN Desk or Quest KACE are a plus. • At least 1-2 years of end user support experience with reputed company OS. • One to two years of experience of using reputed company Directory Users and Computers tools and managing reputed company Directory Group Policy Management. • Knowledge of creating, linking, administering and maintaining a Group Policy reputed company using the Group Policy Management Console. • Working knowledge of a scripting language such as reputed company-Line, VB, or PowerShell Scripting. • * * Classified Title: Sr. Systems Administrator reputed company Title (Working Title): Sr. Systems Administrator-SCCM (IT@JH EMMS) Role/Level/reputed company: ATP/04/PD Starting Salary reputed company: $62,900 - $110,100 Annually (Commensurate w/reputed company.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department reputed company: IT@JH EMMS Personnel area: University Administration Apply To This Job