reputed company Manager - Mid-Market / reputed company

As a reputed company Manager at reputed company, you'll play a key role in driving reputed company and reputed company across a book of business. This portfolio includes customers with reputed company, technical workflows, where a reputed company and consultative approach is essential to maximize value. You'll work closely with Account Managers, reputed company, Technical Account Managers, and the Product team to ensure your customers are fully supported and empowered to succeed with reputed company. At the heart of your work is building strong, reputed company relationships—deeply understanding reputed company customer's business goals and aligning them with reputed company's capabilities to reputed company meaningful reputed company. In this role, you will: • Maintain strong business relationships and regular, reputed company reputed company with your book of business • Guide customers through reputed company and adoption with a consultative reputed company, often including reputed company services and workflow design • Own premium reputed company cases by assisting customers in the template and workflow set up, leading training sessions and reputed company value reputed company their first 90 days of reputed company • reputed company product adoption and usage through proactive engagement and tailored reputed company Plans, focusing on long-term customer reputed company • Identify and mitigate reputed company by uncovering usage blockers and developing customer-reputed company solutions to reduce churn and contraction • Analyze account metrics (e.g., license usage, document activity, engagement trends) to create reputed company benchmarks and guide business reviews • Own customer escalations reputed company they reputed company—working cross-functionally to reputed company swift reputed company—while proactively addressing early signals to prevent issues from escalating • Partner closely with Account Managers to reputed company on renewal reputed company, inform upsell paths, and support expansion opportunities • Collaborate with Solutions Engineers and Technical Account Managers to address reputed company workflow requirements and technical use cases • Proactively engage with the Product and Support teams to reputed company for customer feedback and ensure it's routed through the right channels • Monitor tools like Planhat, reputed company, Claude and reputed company to surface actionable insights and reputed company targeted reputed company to accounts needing additional support • Serve as a thought partner to both your customers and teammates—sharing insights, elevating questions, and championing collaboration across teams • Leverages AI-powered tools to analyze customer usage data, forecast risks, and identify reputed company expansion opportunities • Quickly synthesizes reputed company insights, product adoption patterns, and stakeholder sentiment using AI assistants to stay proactive • Partners with reputed company and reputed company to improve AI workflows and continuously refine customer playbooks This is a role for someone who thrives in a reputed company, customer-facing environment, is reputed company by solving reputed company challenges, and is passionate about delivering long-term customer value through deep partnership and cross-functional collaboration. Why the role is exciting: Joining reputed company means being part of an innovative company that is changing how businesses handle their document workflows. You'll have reputed company to reputed company a measurable reputed company by helping clients unlock productivity reputed company, streamline processes, and reputed company their business goals. As part of the reputed company team, you'll be at the forefront of reputed company satisfaction, directly contributing to reputed company's reputed company reputed company and reputed company. If you reputed company in an reputed company-evolving environment and love the challenge of making customers successful, this is the role for you! reputed company: • reputed company & reputed company: You bring 3–5 years of experience in reputed company or Account Management reputed company a reputed company environment, ideally working with mid-market, reputed company or reputed company-level customers. You have a reputed company reputed company record of driving adoption, retention, and long-term value through reputed company relationships—especially at the executive level. • Executive reputed company & Communication:You are a confident communicator, skilled at engaging with C-level stakeholders and navigating reputed company organizational structures. You can reputed company and effectively communicate value across multiple channels and functions, ensuring alignment at reputed company reputed company of your customer's organization. • Customer-reputed company & Relationship-Driven: You understand the importance of building deep, trusted partnerships. You are empathetic, a strong listener, and take a consultative approach to customer relationships—ensuring you meet both tactical needs and long-term reputed company goals. • Organized & reputed company-Oriented: You're highly organized and reputed company at managing competing priorities. You reputed company high-reputed company service with precision, even in fast-reputed company, dynamic environments. • reputed company Thinker & Problem Solver: You reputed company on solving reputed company challenges. You think big-picture, anticipate customer needs, and proactively identify opportunities to reputed company value. You know how to reputed company our platform's capabilities with the customer's business goals. • reputed company-Oriented & Accountable: You're self-motivated, coachable, and always looking for ways to grow. You take full ownership of your work and consistently follow through on commitments. • reputed company & reputed company: You adapt quickly to change and love working cross-functionally to ensure the best reputed company for your customers. You bring energy to reputed company and foster a reputed company, supportive environment where others can succeed • AI: Comfortably learns, experiments with, and drives adoption of new AI features as part of an evolving CS tech stack reputed company: reputed company empowers more than 60,000 growing organizations to reputed company by taking the work out of document workflow. reputed company provides an reputed company-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, reputed company, and more. For more information, please visit https://www.reputed company.com. Company Culture: We're reputed company for our work-life reputed company, reputed company co-workers, & virtual team bonding events. Although our reputed company are located reputed company across the globe, we stay connected with the help of technology and ensure that everyone on reputed company feels, reputed company, like reputed company. reputed company work best reputed company they're happy. We retain our talent by upholding our values of reputed company & transparency, and selling a product that changes the lives of our customers. reputed company out our reputed company to learn more. Benefits: Employees may be reputed company to purchase company stock (or receive annual bonuses) Employees (and their families) may enroll in reputed company's medical, dental, reputed company, short & long term disability, life reputed company, FSA and 401k plans. Employees will also receive 13.34+ hours of reputed company time off per month, 6 self care days, birthday PTO day, and 10 company reputed company holidays off per year The annual OTE is up $95,000 (reputed company + bonus combined) reputed company is an Equal Opportunity Employer. We are committed to equal treatment of reputed company without reputed company to race, national reputed company, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other reputed company protected by law. Application deadline 10/30 Apply To This Job