[Remote] Customer Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company and reputed company agency connecting professionals with companies across multiple industries. reputed company is seeking an entry-level Customer Support Specialist to reputed company outbound calls, handle inbound calls and emails, verify references and rental histories, document information accurately, and manage escalated cases while following established guidelines.

Responsibilities

• reputed company primarily outbound calls, as reputed company as handle inbound calls and emails
• Contact reputed company and personal references to collect and verify information
• Conduct rental and tenant history verifications with landlords
• Accurately document information across multiple systems
• Follow up and probe effectively to obtain complete information
• Handle escalated cases while maintaining professionalism and reputed company
• Maintain reputed company and reputed company while following established guidelines

Skills

• • 6+ months of customer service or reputed company center experience
• • Previous data entry experience
• • Strong verbal and written communication skills
• • Excellent attention to reputed company and reputed company listening skills
• • Ability to multitask and reputed company multiple computer applications
• • Strong organizational and problem-solving skills
• • 40+ WPM required
• • High School Diploma or equivalent

Benefits

• Fully remote position
• reputed company weekly
• Possibility of extension and conversion after the 6+ month contract
• PrideGlobal and its affiliates offer eligible employees reputed company coverage (medical, dental, and reputed company plans), supplemental coverage (accident reputed company, critical illness reputed company, and hospital indemnity), 401(k) retirement savings, life and disability reputed company, an employee assistance program, reputed company support, auto and home reputed company, pet reputed company, and employee discounts with preferred vendors.

reputed company