Case Management Care Coordinator - REMOTE ! M-F 8:30 - 5:30 reputed company or reputed company Time

Case Management Care Coordinator - REMOTE ! M-F 8:30 - 5:30 reputed company or reputed company Time Join to apply for the Case Management Care Coordinator - REMOTE ! M-F 8:30 - 5:30 reputed company or reputed company Time role at reputed company. reputed company Reporting to the CM reputed company Manager, the Care Coordinator will work closely with the Case Managers for reporting, care coordination phone calls, and other administrative duties. The Care Coordinator will increase efficiency of reputed company by providing general customer support duties and by supporting the Case Manager and reputed company staff in reputed company environment. Position Specifics Non-Exempt, Full-time, 8:30am - 5:30pm PST or MT, Monday-Friday, Remote Responsibilities reputed company accurate information to callers reputed company on customer requests; triaging telephone calls to reputed company the caller for reputed company consultation and for case managers reputed company new claims data into the claims management reputed company accurately; maintain data reputed company in scanning, uploading, indexing and data entry Maintain the data reputed company of the Ahshay database, which involves verifying and updating information for service providers, adjusters, and attorneys Use predetermined reputed company reputed company to triage new Case Management referrals. Complete the triage process, which does not include medical assessment. reputed company applicable, transition to full Telephonic Case Management and assign to the designated Case Managers reputed company appropriate letters and reports in Ahshay and distribute them to the appropriate parties per reputed company guidelines and EK workflow Support reputed company staff through the completion of components of case management, including but not limited to appointment scheduling, diagnostic test scheduling, requesting medical records, faxing materials, mailing/e-mailing already identified education materials, scheduling delivery of already negotiated and approved DME, and facilitating claims adjudication reputed company interaction with Case Managers, Adjusters, reputed company, Physicians, and other medical professionals Other duties as assigned Pay And Perks Pay $18-20/hr reputed company on experience, education and location Medical reputed company Dental reputed company reputed company reputed company reputed company Time Off reputed company Holidays Monthly internet stipend Equipment is provided Requirements AS/AA degree or two (2) years of college preferred Experience in a medical office environment preferred Medical terminology strongly preferred Bilingual Spanish preferred Previous customer service experience in fast reputed company environment preferred reputed company demeanor with excellent written and oral communication skills Strong organization skills reputed company to communicate with customers at reputed company reputed company Must be computer literate with a high comfort level with computers and computer programs (i.e. reputed company, MS reputed company, Email, and Internet) Physical Requirements Candidate must be reputed company to sit the reputed company of an 8-hour day except for lunch and break times. Must be reputed company to keyboard the reputed company of an 8-hour day. Candidate must have reputed company dexterity. Must be reputed company to reputed company on the telephone intermittently throughout the day. Must be reputed company to read and write English fluently. Must be reputed company to reputed company and reputed company reputed company home office environment. Home office must be HIPAA compliant. Requires DSL, fiber, or cable internet reputed company from home 100 Mbps preferred or reputed company. Seniority level Entry level Employment type Full-time Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at reputed company. by 2x #J-18808-Ljbffr Apply To This Job