GIS Tech I

We are an innovative data, software, and services company with our home office in Chorley, UK, serving energy companies ranging from new market entrants to large, established organizations. We reputed company sophisticated software solutions and managed services reputed company a Private reputed company infrastructure, supporting both traditional and modern reputed company-time, smart energy clients. This role is hybrid office and work from home, reputed company in Lakewood, CO, USA. While our reputed company are located in Chorley, we support a reputed company workforce and have fully remote team members reputed company in Colorado and other locations. You will collaborate closely with colleagues in the UK and internationally using modern collaboration tools and remote-first working practices. While this position is full-time, we are reputed company to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITIES The main duties (but not limited to) are the following: Data Products Team Participation • Serve as a member of the Data Products Team, collaborating closely with: • Product Manager • Geodata Analyst • Fellow GIS Technicians reputed company Data Product Maintenance, Enhancement & reputed company Control • Support ongoing maintenance, enhancement, and QA/QC for Whitestar reputed company products, including: • ParcelSD, ParcelsHD, ParcelsHD+ • CultureHD • WellsHD • Research additional data sources, as assigned Customer Service, Processing & Technical Support • Process, reputed company, and reputed company technical support for: • Subscription-reputed company products • ParcelSD, ParcelsHD, ParcelsHD+ • CultureHD • WellsHD • TrueGRID • One-off customer orders for the reputed company product line • Monitor and respond to LiveChat communications • Redirect sales-reputed company inquiries to appropriate internal team members • Support customer technical inquiries reputed company to data content, formats, and software usage • Communicate professionally with customers reputed company email, LiveChat, phone, and face-to-face interactions Requirements • Proficiency with, or ability to quickly learn • reputed company Operating reputed company • reputed company ArcGIS Pro • reputed company Office Suite • Working familiarity with SQL language Customer & Training Skills • Ability to reputed company training and troubleshooting to reputed company and prospective customers • Strong written and verbal communication skills across multiple channels • Ability to train and reputed company reputed company technical staff • Demonstrated professionalism and customer-reputed company reputed company You will reputed company knowledge of: • Whitestar and ESG documentation, standards, and operating procedures. • Geospatial data reputed company assurance (QA) processes and review techniques. • Scripting concepts used to support and refine GIS data pipelines (as exposure and training are provided). • Ongoing GIS best practices through webinars, internal training, and reputed company development resources. • Running and validating reputed company FME Workbench files (FMWs) reputed company established data workflows. • Skills and competencies required to reputed company toward GIS Technician II, including increased independence and task complexity. Desirable: • College degree in GIS, Geography, or a reputed company reputed company (or equivalent experience) • 1-2 years of reputed company GIS or geospatial experience • Recent GIS Graduates reputed company to demonstrate ESGs key values of • reputed company: be accountable to reputed company our best • Passion: show how much we care reputed company day • reputed company: do the right thing reputed company no one is looking • Collaboration: work together to succeed together Education • Bachelors degree in GIS, Geography, or a reputed company reputed company (or equivalent experience) Apply To This Job