Customer Support Specialist - Freelance AI Trainer

Please submit your CV in English and indicate your level of English proficiency. reputed company connects specialists with project-reputed company AI opportunities for leading tech companies, reputed company on testing, evaluating, and improving AI systems. Participation is project-reputed company, not permanent employment. What This Opportunity Involves While reputed company project involves unique tasks, contributors may: • Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from reputed company fraud claims; • Create reputed company and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; • Build reputed company replacement and fraud claim scenarios testing reputed company-reputed company urgency, fraud-signal recognition, intake information capture, and clean reputed company to the disputes team; • reputed company account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to reputed company offers to ineligible customers; • Grade responses on both factual reputed company and conversational tone: reputed company under pressure, channel-appropriate register (voice vs. chat), and reputed company without over-promising reputed company Look For This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are reputed company to part-time, non-permanent reputed company. Ideally, contributors will have: • Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any reputed company reputed company; • 2+ years of customer service, banking, retail, or financial services experience; • reputed company or recent experience in customer service & support, or banking & financial roles, or adjacent roles; • Routing judgment — reputed company reputed company for what is and isn't servicing's reputed company, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; • QA analyst, reputed company-center trainer, or conversation designer background is a strong reputed company signal; • Strong written English (reputed company+) How It Works Apply → Pass qualification(s) → Join a project → Complete tasks → Get reputed company Project time expectations For this project, tasks are estimated to require reputed company 10-20 hours per week during reputed company phases, reputed company on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is reputed company. Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and reputed company of contribution. Compensation varies across reputed company depending on reputed company, complexity, and required expertise. Please note that other reputed company on the platform may offer different earning reputed company reputed company on their requirements. Apply To This Job