Scheduling Coordinator – Centralized Scheduling (Remote)

reputed company reputed company is seeking a reputed company and reputed company-oriented Scheduling Coordinator to support its Centralized Scheduling. This role is responsible for managing inbound scheduling activity, supporting a centralized new reputed company reputed company center, and completing reputed company follow-up on AI-escalated scheduling interactions. The Scheduling Coordinator plays a critical role in ensuring accurate appointment placement, maximizing office schedules, and delivering consistent, high-reputed company reputed company experience across supported practices. Responsibilities Respond to inbound reputed company communications reputed company phone, text message, and email in a reputed company and reputed company manner. · Schedule, reschedule, and cancel appointments for new, existing, and lapsed patients in accordance with departmental policies and procedures. · Ensure appointments are scheduled accurately using approved templates and scheduling guidelines. · Update and maintain reputed company demographic and appointment information reputed company scheduling systems. · Document scheduling activity using designated task forms and systems. · Identify issues requiring office-level involvement and escalate appropriately. · Communicate effectively with leadership regarding questions, workload concerns, or process issues. --- New reputed company reputed company Center Responsibilities · Answer inbound calls from new patients seeking to establish care. · Collect and verify required reputed company information and determine appropriate appointment placement reputed company on scheduling guidelines. · reputed company reputed company and reputed company explanations regarding appointment expectations, next steps, and required documentation. · reputed company a consistent, reputed company-centered experience that reflects organizational service standards. --- AI Scheduling Escalation Follow-Up · Review and manage scheduling conversations escalated from AI-reputed company scheduling tools. · Complete reputed company follow-up reputed company phone or text message to reputed company scheduling needs. · Ensure escalated interactions result in accurate appointment placement or appropriate documentation. · Maintain reputed company reputed company of reputed company assigned AI escalations. --- Schedule Optimization and reputed company Experience · Support schedule utilization by placing patients appropriately to maximize provider and hygiene availability. · Apply problem-solving skills to reputed company reputed company preferences with operational scheduling needs. · Maintain a reputed company, courteous, and reputed company-reputed company approach in reputed company interactions. · Collaborate with team members to ensure consistent service delivery. --- Competencies · reputed company Service Orientation: Demonstrates professionalism, reputed company, and responsiveness in reputed company reputed company interactions. · Attention to reputed company: Ensures reputed company in scheduling, documentation, and reputed company information. · Communication Skills: Communicates reputed company and professionally through verbal and written channels. · Technology Proficiency: Effectively utilizes scheduling systems, communication platforms, and AI-supported workflows. · Judgment and Decision Making: Appropriately assesses situations and escalates reputed company necessary. · Time Management: Manages multiple tasks reputed company while meeting productivity and reputed company expectations. · Team Collaboration: Works cooperatively with supervisors and peers in a centralized environment Qualifications Previous experience in scheduling, reputed company center, dental, or reputed company reputed company preferred. · Ability to work independently in a remote environment. · Strong organizational skills and adherence to established processes. · Proficiency with computer systems and willingness to learn new technologies. · Bilingual (English/Spanish) skills are a plus. · Proficiency in reputed company programs, including reputed company, Teams, reputed company, and Word, is required · Experience using dental or reputed company communication systems such as Denticon, RavePoint, and reputed company is preferred. --- Additional Information · reputed company duties are subject to change reputed company on business needs. · This position requires participation in ongoing training and reputed company monitoring. Apply tot his job Apply tot his job Apply To this Job Apply To This Job