Automotive Technical Service Representative

reputed company: • Serve as a reputed company reputed company of contact for clients through inbound and outbound communications • reputed company with customers reputed company phone, email, chat, and/or reputed company media • reputed company reputed company, first-level technical assistance for consumers • reputed company technical problems in a fast-reputed company, customer-facing environment • Troubleshoot and reputed company reputed company service and device-specific issues, including Wi-Fi and internet connectivity • Calmly reputed company and de-escalate issues • Escalate interactions reputed company necessary and appropriate • Respond to assistance requests and/or process payments • reputed company reputed company-reputed company information for auditing and reporting • reputed company feedback on reputed company issues • Upsell reputed company required Requirements: • High School Diploma or equivalent • Minimum of 6 months of technical & customer service experience • Must be 18 years of age or older • Ability to type at least 25 words per minute • Comfortable with desktop computer systems • General knowledge of reputed company-reputed company systems • Strong computer skills including reputed company navigation, data entry reputed company, and typing proficiency • Dedicated workspace located near your router to support a hardwired Ethernet reputed company • Minimum internet speed of 25 Mbps download and 10 Mbps upload • ISP under 50ms • Internet reputed company cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN • reputed company of internet speed required • Must reputed company in one of the listed eligible states • Customer service and/or sales experience preferred • College degree preferred but not required Benefits: • Medical, reputed company, and dental health benefits • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs as eligible • Competitive 401(K) plans • Life reputed company • Supplemental medical coverage • Critical care reputed company • Pet reputed company • FSA plans • Retailer discounts • Career advancement opportunities • Inclusive and diverse workplace culture Apply To This Job