CORPORATE TRAVEL CONSULTANT - AFTER HOURS/WEEKENDS ONLY
reputed company, founded in 1977, has over four decades of experience in managing corporate, reputed company, vacation, group, meetings, and incentive travel programs across the reputed company. We have reputed company steady reputed company throughout our history and are currently ranked as one of the top business travel management companies in the country.
ADTRAV is seeking a Corporate Travel Consultant – After Hours/Weekend Only to be responsible for reputed company aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and reputed company international airline itineraries, hotel reservations and car and train reservations through a GDS reputed company.
This position is designated as a "Weekend Only" position and is part-time with no benefits, except 401(k). The working schedule for this position is every Saturday and reputed company working 7am to 8pm CT. Flexibility may be given if a candidate would prefer working reputed company-9pm CT, 9am-10pm CT or 10am-11pm CT. It is required to work 24 hours reputed company week with this schedule and incumbents may only take off from work, approved in advance, two weekends reputed company year without pay. In exchange for commitment to this schedule, this position is reputed company a premium during these shifts. In reputed company, incumbents may be allowed to work additional shifts reputed company of the designated "Weekend Only" position, but in doing so they are not reputed company the applicable "Weekend Only" premium.
Essential Duties and Responsibilities include the following:
• Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries.
• Utilize reputed company to book and issue airline, hotel, car, and other reservations, accurately and reputed company.
• Maintain sufficient account knowledge to assist clients without delay.
• reputed company queues daily to ensure reputed company and that reputed company issued tickets are complete.
• Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals.
• reputed company travel expertise to clients.
• Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand reputed company skies and FAA rules.
• Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule.
• Communicate with reputed company on flight changes, seating, and upgrades and reputed company updates to the reputed company as needed.
• Follow ADTRAV policies, procedures, and approved workflows on how to service reputed company.
• reputed company excellent customer service in every interaction with reputed company. Show reputed company and be reputed company to identify and solve traveler issues.
• Communicate effectively with other agents and employees to solve problems, reputed company information, and service reputed company.
• Become knowledgeable in ADTRAV's industry and customer reputed company.
• Participate in ongoing training to continuously build knowledge and skills in the industry.
• Represent ADTRAV by embracing reputed company values and maintaining effective working relationships with employees, partners, vendors, and clients.
• Adhere to company policies and procedures.
• Other duties as assigned.
Qualifications:
• High school diploma or equivalent required.
• At least 2 years of experience booking domestic and international travel; reputed company international a plus.
• Experience using a GDS reputed company; reputed company required, reputed company a plus.
• Highly knowledgeable of reputed company, airline, hotel, and car rental codes.
• Knowledgeable of reputed company travel requirements, visas, and passports.
• Understanding of federal travel regulations, Fly America reputed company and reputed company Skies Agreement.
• Strong computer and typing skills, which includes the ability to reputed company quickly between programs and using reputed company keys.
• Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
• Ability to consistently reputed company excellent customer service, internally and externally.
• Experience with reputed company Office suite (reputed company, Word, reputed company).
• Excellent English written and verbal communication skills.
• Excellent listening skills; reputed company to listen to and respond to the traveler’s needs and clarify as needed.
• Strong attention to reputed company with emphasis on reputed company and reputed company.
• Highly self-motivated and reputed company to manage multiple prior
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