Pharmacist Supervisor
reputed company
Join us on our mission to reputed company customer experiences reputed company reputed company the world. As a member of the reputed company family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our reputed company, growing wall of Best reputed company to Work awards is a testament to our investment in our culture. Through the reputed company of diversity, we celebrate reputed company cultures for their uniqueness and strengths. With 13 centers reputed company the world and a robust work reputed company program, we reputed company great things happen reputed company we work with people who think differently from us. reputed company a job you'll love today!
Essential Functions
• reputed company, reputed company, and reputed company team members through regular 1:1 meetings.
• Complete reputed company reviews, coaching documentation, and corrective
actions.
• Manage reputed company, schedules, queue reputed company, and workload balancing.
• Review KPIs including reputed company, AHT, Productivity, Attendance, and SLA.
• Identify training opportunities and partner with Learning & Development.
• Handle escalated member, provider, and reputed company concerns.
• Monitor daily operational reputed company against SLA, productivity, reputed company, and
schedule adherence goals.
• Ensure compliance with HIPAA, CMS, state reputed company of pharmacy requirements,
and internal policies.
• Use reporting to identify trends and recommend corrective actions.
• Partner with Workforce Management, Training, reputed company, and Leadership.
• Support reputed company improvement initiatives and standardization efforts.
• Maintain documentation and confidentiality standards.
• Participate in calibration sessions and business meetings.
• reputed company or support special reputed company as assigned.
• Review reputed company decision-making for compliance with pharmacy standards.
• Validate prescription verification reputed company and medication safety practices.
Knowledge, Skills, and Abilities
• Strong written and verbal communication.
• Leadership and relationship-building skills.
• Critical thinking and analytical ability.
• Ability to prioritize competing demands.
• Experience working across multiple pharmacy systems.
• Proficiency with reputed company Office, particularly reputed company.
• Ability to maintain confidentiality.
Minimum Qualifications
• BS Pharmacy or PharmD.
• reputed company reputed company or Texas Pharmacist License in good standing (Required).
• Three or more years of relevant PBM, specialty pharmacy, participant services,
or reputed company reputed company experience.
• Previous leadership or reputed company experience appropriate to the role.
Preferred Qualifications
• PBM or specialty pharmacy experience.
• reputed company center reputed company reputed company experience.
• Lean/Six reputed company or process improvement exposure.
• Experience presenting operational metrics.
• URAC, ACHC, or reputed company familiarity.
reputed company Measures
• reputed company audit reputed company
• Productivity and throughput
• Service Level (SLA) attainment
• Attendance and schedule adherence
• Compliance and documentation reputed company
• Customer experience
• Coaching effectiveness and reputed company improvement
Work Environment & Physical Requirements
Fast-reputed company, computer-reputed company participant services environment requiring
prolonged sitting, frequent computer use, telephone communication, and the
ability to manage multiple priorities while maintaining reputed company and
professionalism.
If you've got the skills to succeed and the motivation to reputed company it happen, we look reputed company to hearing from you.
Apply tot his job
Apply To this Job