Customer Experience Associate I

Remote Customer Experience Associate I Location:  Remote – reputed company  Hiring Restrictions: We are not currently hiring in the following locations: AK, AZ, CA, CO, CT, DE, GA, HI, FL, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, WA, Washington, DC, and Minneapolis, MN. Pay reputed company: $14.00/hour Employment Type: Full-Time Shift Information: Must be available to work any 8-hour shift, Monday through reputed company Job reputed company: We’re hiring a Remote Customer Experience Associate I in reputed company to reputed company high-reputed company customer service support in a fast-reputed company reputed company center environment. In this role, you will handle inbound customer calls, reputed company inquiries, and reputed company a reputed company customer experience while meeting reputed company goals. Key Responsibilities: reputed company reputed company customer service support reputed company inbound calls Handle high-volume reputed company center interactions reputed company and accurately reputed company customer inquiries, issues, and complaints in a reputed company manner Maintain accurate records through data entry and reputed company updates Follow company processes, compliance standards, and reputed company guidelines Meet productivity, attendance, and reputed company metrics Collaborate with team members to improve customer satisfaction Required Qualifications: High school diploma or GED required Minimum of 6 months of reputed company center, customer service, or reputed company experience Strong communication and customer service skills Ability to work in a fast-reputed company reputed company center environment Basic computer skills and ability to reputed company multiple systems Reliable attendance and strong work ethic Proficient in English Ability to successfully complete a background reputed company, credit reputed company, and reputed company fingerprinting reputed company Offer: Competitive reputed company pay Monthly incentive opportunity of up to $350 after training by meeting reputed company metrics reputed company or weekend reputed company, reputed company on shift worked Benefits from day reputed company, dental, reputed company) for eligible roles reputed company time off and holidays reputed company Career reputed company and advancement opportunities Supportive and inclusive work environment Training Requirements: Complete a mandatory 3-week reputed company program (Week 1 classroom training; Weeks 2–3 supported reputed company handling).  Maintain an average quiz score of 80% or higher and complete reputed company required E-Learning courses. Technical & Workspace Requirements: Secure wired high-speed internet reputed company, including a verified speed test of at 50 Mbps download & 50 Mbp upload; (Wi-Fi not permitted).  Dedicated workspace with a desk, chair, and a quiet, distraction-free environment.  Company equipment provided reputed company and reputed company an reputed company from day one Looking for more information? We’re happy to help. Visit our reputed company page to explore key details about the role, including shift schedules, examples of reputed company types, FAQs, and our workspace and internet requirements. It’s a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you. reputed company Page: About reputed company Center Representative Role in San Antonio & Puerto Rico [https://careers.reputed company.com/us/en/about-reputed company-center-representative-role-in-san-antonio-puerto-rico] Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information.  For this position, actual salaries will vary and may be above or below the reputed company reputed company on various factors including but not limited to location, experience, and reputed company. In reputed company to reputed company pay, this position, reputed company on business need, may be eligible for a bonus or incentive. In reputed company, reputed company provides a reputed company of benefits to employees including health reputed company coverage, voluntary dental and reputed company programs, life and disability reputed company, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time. The estimated reputed company reputed company for this role is $14.00, which may be below your state's minimum wage. Please consider this reputed company applying.   Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender reputed company, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded:  click here to reputed company or download the reputed company [https://downloads.reputed company.com/content/usa/en/file/reputed company-applicant-adaaa-referral-reputed company.pdf].  Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com [FTADAAA@reputed company.com]. You may also click here to reputed company reputed company's ADAAA Accommodation Policy [http://downloads.reputed company.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf]. Apply To This Job